Joseph Macsween Email & Phone Number

Sydney, Ns, Ca

Canada

Sydney, Nova Scotia, Canada

In a perfect world, you’d be able to find a custom metal manufacturer who can meet your deadlines. You wouldn’t be constrained by a minimum quantity for your order. You would have a manufacturing partner who could handle your entire project from end to end, including design, paint, finishes, hardware and more.For all of these reasons, Protocase is your ideal match, if you’re an engineer, researcher or innovator looking for custom metal parts in low to mid volumes. Protocase… Show more In a perfect world, you’d be able to find a custom metal manufacturer who can meet your deadlines. You wouldn’t be constrained by a minimum quantity for your order. You would have a manufacturing partner who could handle your entire project from end to end, including design, paint, finishes, hardware and more.For all of these reasons, Protocase is your ideal match, if you’re an engineer, researcher or innovator looking for custom metal parts in low to mid volumes. Protocase makes custom electronic enclosures and parts for engineering, science and innovation. We lead the industry with our 2-3 day turnaround time for fully-finished parts. We never impose a minimum order, so whether you only require one part, or multiples, we’ve got you covered.Oh, and did I mention we ship worldwide, for no additional fee?As an Account Manager at Protocase, I work with engineers, researchers and scientists every day to help make their vision come to life. As your main point of contact, I answer your questions, provide price quotes for your designs, submit your orders to be built and give you updates along the way.My goal, above all else, is to help you keep your projects moving in the right direction. Delays are the enemy in innovation, technology and engineering. Your work is too important to wait for long manufacturing queues, or dealing with multiple vendors. If you have projects that require custom enclosures or parts made quickly, we should talk. Send me an email or give me a call to get started!Protocase is proud to be ISO:9001 certified and AS9100D registered, as well as ITAR compliant and registered with Canadian Controlled Goods. Show less

Sydney, Nova Scotia, Canada

I provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their rental needs. Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors. Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned. Provide a high level of customer service… Show more I provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their rental needs. Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors. Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned. Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone. Meet and greet customers in a friendly and timely manner. Provide directions and general assistance. Assist to assess condition of rental upon return. Process returns, check-ins and exit kiosk transactions. Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed. Understand and communicate rental terms and conditions, vehicle features and other services. May sell optional protection products, upgrades, fuel options and other additional equipment Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance. Clean vehicle interior and exterior by hand or by operating washing equipment when needed. Perform various administrative and basic accounting functions such as:research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing. Perform miscellaneous and backup duties job-related duties as assigned Show less

Sydney Airport N.S.

Sydney, Nova Scotia

I provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their rental needs. Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors. Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned. Provide a high level of customer service… Show more I provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their rental needs. Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors. Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned. Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone. Meet and greet customers in a friendly and timely manner. Provide directions and general assistance. Assist to assess condition of rental upon return. Process returns, check-ins and exit kiosk transactions. Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed. Understand and communicate rental terms and conditions, vehicle features and other services. May sell optional protection products, upgrades, fuel options and other additional equipment Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance. Clean vehicle interior and exterior by hand or by operating washing equipment when needed. Perform various administrative and basic accounting functions such as:research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing. Perform miscellaneous and backup duties job-related duties as assigned Show less

Bachelor Of Business Administration (B.B.A.)

Bachelor Of Hospitality And Tourism Management (B.H.T.M)

Activities and Societies: President of the Tourism Management Society

Education record