Joseph Mahfoud Email & Phone Number

Beirut, Lebanon

- Lead a team of Team Leaders, web and mobile developers by motivating staff, training, and continuous follow-up and coding support.- Delegating tasks and achieving daily, weekly, and monthly goals and KPIs.- Determining project requirements and developing work schedules for the team.- Manage key client accounts.- Handle day-to-day operations.- Liaising with team members, management, and clients to ensure projects are completed to standard.- Arrange weekly calls with clients and with team members.- Write progress reports and deliver presentations to the relevant stakeholders.- Implement project management principles and their documentation.- Analyze existing operations and schedule training sessions and meetings to discuss improvements.- Respond to client inquiries sent via support and on-site visits.- Manage team members’ attendance and approve leave requests.- Develop and deliver initial training material to Customer Success Managers and clients.

Achrafieh, Beirut Governorate, Lebanon

- Lead a team of web developers.- Develop backend and core modules for projects.- Support team members on frontend and other code development.- Delegating tasks and achieving daily, weekly, and monthly goals and KPIs.- Manage key client accounts.- Participate in periodic calls with clients and with team members.- Respond to client inquiries sent via support and on-site visits.- Stay up-to-date on latest web standards and technologies.- Communicate with app developers to implement APIs and debug issues.

Achrafiyeh

Ain El Mreisseh, Phoenicia Str. Saab Bldg., 2Nd Floor, Beirut - Lebanon

 Developing the whole website for the company; Front and Back end including design, testing, debugging. Diagnose hardware & software problems, and replace defective components. Perform data backups & disaster recovery operations. Maintain & administer computer hardware, systems software, applications software, and all configurations. Plan, coordinate & implement network security measures in order to protect data, software and hardware. Operate master consoles in order to monitor the performance of computer systems & networks, and to coordinate computer network access and use. Perform routine network startup and shutdown procedures, and maintain control records. Design, configure, and test computer hardware, networking software & operating system software. Train people in computer system use. Programming using PHP, MySQL, JQuery, JavaScript, HTML, Java and many others. Having the ability to understand any computer language.

Bsalim

 Serving customers. Ordering stock. Stock taking and inventory. Convening team meetings. Training new team members Supervising staff. Delegating workload Assisting in all floor operations.

 Manage project development from initiation to closure. Work with the staff to complete project charter outlining scope, goals, deliverables, budget & timing. Provide a project schedule to identify when each task will be performed. Clearly communicate expectations to team members. Resolve any issues & solve problems throughout project life cycle. Lead, coach, & motivate project team members on a proactive basis. Ensure all project documents are safely archived following project completion.

Engineer'S Degree (First Class Honours), Computer Software Engineering

Education record