Joseph Markham Email & Phone Number

Ma, 01824, Us

Portland, Oregon, Us

Denver, Colorado, Us

Westminster, Co, Us

• Delivered exceptional results while serving in a product manager role, leveraging product management best practices and overall business intelligence to produce positive outcomes. • Worked in collaboration with sales, marketing, and associated support teams to successfully sunset 4 products and partnered directly with the vendor to create in-demand accessories.• Provided leadership and support in terms of product branding, messaging, positioning, targeting, and global product launches. • Developed educational tools used while leading informational sessions to sales and customers directly at 2 Trimble Dimensions conferences, a conference that educates individuals on new products and features while giving the customer a change to speak with a Trimble personality.• Utilized dashboards through Salesforce to visualize and remain ahead of product failures in addition to consulting with engineers to enhance products that met industry-wide and other mandatory requirements.• Liaison with clients to develop an in-depth understanding of their business needs and the current market landscape. • Compiled detailed product, market, and customer data to accurately forecast future sales.• Played a key role in supporting efforts to come up with product naming and with the photo shoots for the products and accessories. Notable achievements while in the position included:- Designed and developed a diagnostic tool adopted company-wide that improved the customer support process while reducing warranty costs, delivering savings of $325,000, reduced warranty costs to less than 0.5% company-wide.- Managed the product roadmap for 10+ products, increasing product line revenue by 20%.- Delivered 4 products and 40+ accessories globally into 6 continents. - Successfully resolved 2 product-related epidemic failures in a timely, professional manner. - Led and organized 50+ customers successful participation in beta programs.

Houston, Texas, Us

• Logged While Drilling (LWD) and accurately reported measurements taken from the down-hole Measurement While Drilling (MWD) tool to ensure pre-determined direction and depth requirements were met.• Performed wide-ranging field engineering and technical troubleshooting procedures on the MWD tool and surface gear while working in a time-sensitive, urgent environment.• Worked in collaboration with the Directional Driller to ensure that the drilling was taking place as planned.

Aberdeen, Scotland, Gb

• Provided comprehensive support in the civil design of a variety of environmental, transportation, and mining projects.• Led overall water system feasibility studies and evaluated system hydraulics and equipment design requirements for the aeration channel and wetlands. • Created and edited design drawings for both bridges and highways and documented Superfund Amendments and Reauthorization Act (SARA) Title III – Tier II reports. • Added valued input and support while engaging in multiple field projects, including provided wide-ranging international on-site consulting to Samsung for subsurface vacuum remediation.• Executed water samples, as required, by various government agencies and private companies.• Led on-site quality assurance on heap leach pad and tailing storage facilities and on-site quality control according to strict ASTM and AASTHO specifications.