Joseph Mccullough Email and Phone Number

-Conduct deep dive analysis to identify the root cause of issues on escalations from internal stakeholders and partner with internal programs to resolve broken processes and procedure gaps.-Provide written documents to CEO, VP, and Executive stakeholders with findings, resolution, and preventative actions implemented on high severity escalations as well as high visibility escalations from public policy or public relations stakeholders.-Investigate potentially fraudulent activity, collusive activity, and policy violations using multiple investigative tools along with hard data, while maintaining a high level of judgement with enforcement actions.-Own and implement worldwide initiatives which assist with guidance, tracking and reducing escalations year over year.

Reduced store shrinkage numbers as well as respond to all customers incidents

Transport money from Brink's vault to Chase Bank ATM's in the city of Chicago. Entrusted to protect liabilities on board vehicle, as well as guard and ensure the safety of my partners life.