Joseph Mcdaniel Email & Phone Number

Seattle, Wa, Us

• Develop project objectives by reviewing project proposals and plans; conferring with management.• Determine project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.• Determine project specifications by studying product design, owner requirements, and performance standards; preparing cost estimates.• Determine project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements.• Maintain project schedule by monitoring project progress; coordinating activities; resolving problems.• Control project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.• Control project costs by approving expenditures; administering contractor contracts.• Prepare project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.• Maintain safe and clean working environment by enforcing procedures, rules, and regulations.• Contribute to team effort by accomplishing related results as needed.

Bellevue, Washington, Us

DEPLOYMENT ROLE• Wizards of the Coast (WotC) executes internal deployments every 2 months (6 times a year). One of my important roles was to be an end user liaison who provided feedback on changes doing real world use cases that could not be covered by automated QA testing. My feedback was a necessary step prior to opening the access back up to the outside world.CUSTOMER SERVICE ROLE• Create, personalize, and provide technical troubleshooting processes for players and retailers. • Strong knowledge of all WotC products and services from both player and internal aspects.• Multitask, manage, and solve high numbers of incidents daily with accuracy and precision.• Communicate with other departments to collectively resolve urgent matters.• Provide top quality Customer Service that is reflected by customer feedback. • Engage in game development through play testing and Developer meetings.

• Manage a combined team of 18 sales associates and merchandisers.• Facilitate daily department operations, create and send out sales reports, set merchandise prices based on promotions.• Use knowledge of Fry’s products and values to anticipate customer needs and ensure top quality service. • Promoted five times in one year, from Cashier, to Merchandiser, to Sales Associate, toManager in Training, to Sales Manager II, to Sales Manager I.• Received “Rookie of the Year” award, one of the four most prestigious awards of the year.

• Contracted to create 3D fly through videos of building interior architecture, as well as 3D visualizations of new products in marketing.• Schedule and run weekly/monthly owner meetings.• Manage project budget and schedule.

• Lead and driving force of their design department.• Overseeing brand development from concept to implementation of every logo and corresponding marketing material.• Created tutorials and processes to assist other designers.• Develop projects and manage schedules

Bachelor Of Science (B.S.), Digital Arts - Graphic Design

Associate Of Science Oregon Transfer Degree, General Education