Joseph Mcmaster Email & Phone Number

Florida, United States

Broward County, Florida, United States

Worked with new sales professionals to develop their skills for quota attainment, focusing on selling Managed Services, Cloud and SaaS Solutions, High Availability Disaster Recovery, Network Design and Cybersecurity. Guided them on how to be responsible for new business development and 100% lead generation.

South Florida

• Guided team of 6 customer service and technical support representatives by devising continuous improvement strategies providing software solutions to portfolio of 220+ clients.
• Consulted with c-level executives, decision makers, and end users providing technology solutions and managing projects ranging up to $1.8M.
• Increased annual sales annually by $200K+ by understanding client business requirements, developing existing sales, and growing portfolio of clients by 25%+ annually.
• Conducted training for 200+ participants focused on system usage, software capability, and retention of information.
• Implemented CRM system for 500+ users to create process efficiencies, customer satisfaction, and data transparency.

West Palm Beach, Florida Area

• Managed annual budget of $200K overseeing RICOH integrated technologies, including front-end solutions, connectivity, and hardware by developing new customer contacts, reviewing leads, and increasing revenue stream.
• Led team of 14 sales representatives responsible for state of Florida by defining individual sales targets to generate annually revenue goals.
• Directed portfolio of up to 100 customers responsible for account management of large clients generating $78K in profit per month by conducting meetings, fostering relationships, and providing exceptional client.
• Conducted client presentations for 5+ decision makers and information technology leadership teams identifying innovative and tailored technological solutions to increase process efficiencies.
• Facilitated in-house tradeshows and corporate events with 100+ attendees and potential customers per session.

• Directed team of 11 providing tailored technological solutions by acquiring resources and guiding sales team, third party contractors, and consultants to deliver projects according to outlined corporate plans.
• Developed standard operating procedures to streamline processes for production staff, including direction on operating equipment, system usage, and daily processing providing direction for 100+ projects annually.
• Partnered closely with government of Antigua and legal support services to facilitate recovery program of $3.6B by implementing security measures and additional technological protection.
• Fostered relationships with legal entities and law firms in compliance with HIPAA, FERPA, and quality standards to obtain information and execute allocation of resources.
• Created integration plan for new hires and junior staff on best practices, time management, and internal processes.

• Led team of 6 directing marketing and communication functions, including brand management, public relations, media relations, corporate positioning, product launches, advertising, sales collateral, and tradeshows.
• Managed portfolio of 100+ clients by leading market launches of new products, identifying opportunities, researching product possibilities, and collaborating with engineering team to create strategic campaigns.
• Increased business presence by 30% by creating course guides and training brochures to enhance internal representative and increase understanding of complex product specifications.
• Created web portal to transform internal data processing by introducing dynamic file sharing, improving communication, and designing tool to assist sales representatives.