I am employed as a Client Success Manager at WiredScore. I manage a book of business of over $4.5 million with over 250 clients, many are the largest real estate owners in North America. Of these clients, I consistently hold over 95% retention and am continually driving growth within my existing portfolio. I credit this to the relationships I have built with my clients and continue to maintain throughout the product cycle of WiredScoreI was previously at WeWork in Account Management. This included the day to day management of over 200 accounts with an average retention rate of 99.2%. On average, I was achieving 180% of my goal on a monthly basis in terms of Annual Contract Value. I was successful in building long term business relationships with my accounts and maintaining these relationships to help them grow. I also had 2 employees in the sales organization who worked directly under me. I love to show a genuine interest in those that I work with and use this to develop an actual connection with clients.I previously worked for Enterprise Rent-A-Car as an Assistant Manager at the Times Square Flagship location. This entails the day-to-day management of our individual branch. This includes customer service and sales on a daily basis. I have helped 3 individual branches reach the top customer service award and won it 5 months in a row in New York City. Also was awarded the top Airport customer service score in the country, and the highest ever at our location (96% completely satisfied).