Joseph Mutunga Email & Phone Number

Nairobi, Kenya

Ensuring company performance against service level agreements and reporting accordingly.Preparing renewal quotes and noticesVisiting clients, preparing and doing presentations to secure new businessesStudying competition to find new ways to retail clients.Ensuring both the company and Clients adhere to terms of contract Escalating priority issues that arise from the client networkContributing to the growth of the portfolio to the set annual targets through retention, acquisition of new business and renewals Carrying out client satisfaction surveys and reviews

Nairobi, Kenya

• Listening to and comprehending instructions for voiceover projects. Like commercials• Practicing voiceovers to set quality and tone.• Obtaining instruction and guidance for voice quality, tone, and speed.• Reading scripts in order to determine what needs to be said.• Checking sound systems in recording studios.

Nairobi, Kenya

• Communicating with clients and gathering information about a project’s scope, budgets, and timelines• Assembling new teams to meet clients’ or businesses’ goals• Reporting and recording all sales activities in a web-based CRM system• Qualifying inbound leads and prospects via phone and email• Organizing regular client meetings to ensure excellent customer service• Prospecting new sales by cold calling businesses• Holding virtual demonstrations with the end goal of earning a prospect’s business• Preparing and presenting proposals and bids• Negotiating terms and conditions with clients• Collaborating with key decision-makers to identify opportunities and develop ideas that deliver sales results• Attending trade shows and hosting customer events

Nairobi, Kenya

• Providing administrative support to ensure company operations are maintained in an effective and efficient manner;• Prepare client proposals/ quotations and presentations• Coordinating activities of the company and follow up on new business opportunities;• Preparation of reports, data analysis and projections.• Maintain confidential records and files• Selling the company products and services• In charge of general administration of the office;• Management of office petty cash;• Deputizing the chief designer in her absence.• Supervising projects as assigned by the chief designer.• Submitting statutory payments to the relevant authorities

Nairobi, Kenya

• Receiving guest, clients and new staff members• Over the counter selling• Assisting the public relations manager in implementing g the company policies• Outdoor marketing• Maintaining a good customer base to drive sales• Engaging in promotional services;• Developing new marketing techniques to improve sales• Filling and file management;• Preparation of reports, data analysis and projections and• Identifying training and motivational needs through continuous appraisal for a workforce of 10 members of staff in the administration Department

Diploma In Operations Management, Operations Management And Supervision, Credit

Executive Certificate Of Proficiency, Insurance, Distinction

Diploma, Communication, Journalism, And Related Programs

Activities and Societies: Playing Rugby

O-Level Certificate

Activities and Societies: Rugby, Drama Artistplayed Rugby up to National Level. Attained awards for the best player over the years. Also.