Joseph Mwaniki

Joseph Mwaniki Email and Phone Number

Senior Manager Network and Infrastructure @ Credit Bank PLC
Kenya
Joseph Mwaniki's Location
Kenya, Kenya
Joseph Mwaniki's Contact Details

Joseph Mwaniki work email

Joseph Mwaniki personal email

n/a
About Joseph Mwaniki

Joseph Mwaniki is a Senior Manager Network and Infrastructure at Credit Bank PLC.

Joseph Mwaniki's Current Company Details
Credit Bank PLC

Credit Bank Plc

View
Senior Manager Network and Infrastructure
Kenya
Website:
creditbank.co.ke
Employees:
84
Joseph Mwaniki Work Experience Details
  • Credit Bank Plc
    Senior Manager Network And Infrastructure
    Credit Bank Plc
    Kenya
    View
  • Credit Bank Plc
    Senior Manager Network And Infrastructure
    Credit Bank Plc Jun 2019 - Present
    Nairobi, Kenya
    • Establish strategic roadmap for ICT service and Infrastructure.• Responsible for removing roadblocks, directing client questions to the appropriate parties, managing conflicting priorities amongst clients, and coordinating internal priorities.• Ensure optimized documentation exists for all Datacentre operations (Standard operations procedures), configurations, ICT assets and contracts/SLAs with vendors. • Oversee IT projects and ensure continuous interaction with business on various changes in service and system implementations• Improve risk controls and security in Datacentre daily operations and related processes and in infrastructure projects
    View
  • Credit Bank Kenya Limited
    Ict Client Engagement, Asst. Manager
    Credit Bank Kenya Limited Aug 2016 - Jun 2019
    Nairobi, Kenya
    •Implement strong program management practices (Change Management, Incident Management) and contribute to standard client implementation.•Client Service Desk enhancements i.e. create workflows for procurement, profile management. Define service desk view and business rules for operations, project team and ICT.•Responsible for removing roadblocks, directing client questions to the appropriate parties, managing conflicting priorities amongst clients, and coordinating internal priorities. •Oversee completion and sign-offs of Service Level agreement between ICT and business•Managing Data Centre Operations and ensuring Services are always up and running i.e. Both Back-Office and Customer Facing Services•AutoBCM (Business continuity management) System Implementation
    View
  • Nic Bank Limited
    Infrastructure Officer
    Nic Bank Limited Feb 2014 - Jul 2016
    Nairobi, Kenya
    • Infrastructure Capacity planning and management.• Contact Center Technical Support.• Perform firmware upgrades on Infrastructure. • Participate in business projects and managing / provision of infrastructure requirements• Branch expansion support i.e. Micro-branches
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Joseph Mwaniki Education Details

Frequently Asked Questions about Joseph Mwaniki

What company does Joseph Mwaniki work for?

Joseph Mwaniki works for Credit Bank Plc

What is Joseph Mwaniki's role at the current company?

Joseph Mwaniki's current role is Senior Manager Network and Infrastructure.

What is Joseph Mwaniki's email address?

Joseph Mwaniki's email address is jo****@****k.co.ke

What schools did Joseph Mwaniki attend?

Joseph Mwaniki attended Iu International University Of Applied Sciences, Jomo Kenyatta University Of Agriculture And Technology, Kagumo High School.

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