Joseph Nadar Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

- Identified the root cause of Data Discrepancy in our SaaS software “Extreme Ecommerce” and developed a Micro-service in Pythonwhich identifies duplicate and incorrect entries and corrects them, hence improving the reliability of the system.- Trained and deployed a ResNet30 based deep learning model using Pytorch, FastAI & Flask hence saving 3.5 hours/day.

Mumbai, Maharashtra, India

- In this role, I am responsible for taking training sessions and training new batches and making them job-ready. - Taking learner sessions and training the associates who are already part of Amazon whenever a level-up is needed.- Managed a team of 5 on an extended role.

Mumbai, Maharashtra, India

• Resolving problems related to Seller Central & Brand Registry for sellers from the European & North American Marketplaces.
• Reaching out to external teams, to resolve the seller’s problem within the SLA.
• Handling cases within the targets, and maintaining metrics such as Average Case Handling Time, Seller Satisfaction Count etc.
• Following SOPs to resolve seller’s problems in the domain of payments, detail page, shipping, and other operational aspects.
• Identifying process improvements and defining new SOPs for processes in Amazon.

Chennai, Tamil Nadu, India

1) The job involves managing B2B sales & and service in the following channels- Dealer/Civil, CSD/URC, CPC/TNPC, NMR in my territory which consists of Chennai, Pondicherry, Vellore, Dharmapuri, Hosur, & Salem.2) Worked as a Central POC for all product complaints and service issues from business partners as well as retailer customers.3) Generated sales of.