TECHNICAL SUPPORT | CREATIVE PROBLEM SOLVING | OPERATIONAL EFFICIENCY Motivated IT Support Specialist with experience and expertise in technical support, software development, product management, and quality assurance, as well as troubleshooting complex issues and concerns. Accomplished leader with effective collaboration skills, team building capabilities and a keen focus on IT support. Proven and demonstrated experience with organizational effectiveness, communications, and strategic vision. Focused high performer driving effective communications to keep fluid and streamline operations helping to drive strong operations.