- Developed and managed worksheets utilizing salesforce to track the progress of clients' immigration statuses, providing regular updates to supervisors and clients.- Collaborated with team members to provide comprehensive support to clients throughout the immigration process, addressing inquiries and resolving issues promptly.- Assisted clients in understanding and completing necessary forms and documentation, ensuring accuracy and compliance with immigration regulations.- Managed mailings and packages, ensuring timely delivery of essential documents to clients.- Facilitated immigration processes by assisting in paperwork preparation and submission for clients seeking immigration to Israel.

- Oversaw the daily operations, focusing on customer satisfaction and handling custom orders/requests- Responsible for serving customers- Barista- Assisted in preparation of food for customers- Appropriately suggested additional items to customers to increase restaurant sales- Maintained composure in stressful situations and when handling large crowds at peak hours

- Managed store, customer orders and satisfaction- Opened restaurant on behalf of owner and oversaw employees- Managed inventory control process to restock and maintain food inventory supplies - Handled customer service issues- Trained new employees.- Earned promotion to manager within the first six months of employment by demonstrating ability to learn quickly and adapt.