Management of projects including onsite construction, plans review, product ordering, and construction related documents.Review engineering drawings and making sure the work is performed to specifications.Resolve conflicts with engineering and onsite conditions.Manage subcontractors in the performance of their duties.Prepare permitting documents and meet onsite with building officials.Inventory control of products or supplies for each job.

Positions at the company: Manager / Team Lead / Trainer / Senior Desk AdjusterDuties: • Trainer for all new adjusters coming to the account in carrier best claim practices and systems. • Assist in conducting team member interviews and make staffing recommendations.• Ensure legal compliance, adherence to claims processes, and timely payments.• Pursue continued education opportunities to remain abreast of emerging laws or other required changes to insurance-related processes.• Ensure superior customer service is delivered with each insured, as well as external business partners, throughout the process of handling and/or disposition of claims.• Evaluate claims and rectify policy coverage issues in excess of Adjuster authority.• Develop and analyze statistical reports.• Delegate settlement authority and utilize delegated authority effectively.• Facilitate the settling of complex claims and process related paperwork.• Manage daily activities of a team of Claims adjusters to include coaching, development, and goal setting/management.• Train new CAT adjusters to handle hurricane Ian claims with Citizens systems and Best Claims Practices and Florida Laws.• Train new MCM adjusters to handle claims with Citizens systems and Best Claims Practices and Florida Laws.• Perform Quality assurance for all Citizens FULL ADJUST estimates for best claims practices and claim determination.• Senior Desk Adjuster on Citizens daily/weather MCM team 20K Authority. Adjusted all perils.• Senior Desk Adjuster on American Family multi state account 25K Authority.Adjusted all perils.• Citizens 1099 Field Adjuster for NWW Full Adjust 20K Authority. Adjusted water loss claims.Proficiencies:• XACT ANALYSIS, XACTIMATE X1 / 28, Radius, Citizens ClaimCenter, AFICS ClaimCenter,• American integrity Guidewire/SPIN.• Citizens Adjuster III status.• Professional Claims Adjuster PCA.• Rope and Harness Certified.• Licensed to work in 40+ States.

• Administrative claims manager of 11 adjusters working claims in 40 states.• 7 X 10 work schedule.• 35K Authority.• Brought the lowest performing team to the top of 20 teams.• Team adjusted perils; wind, hail, water, large loss, water backup, sewer backup, ice dam, freezing,pipe burst, lightning, tree damage to structures, collapsed structures.• QA review of all adjuster claims that needed authority to pay. Completing minimum of 30 to 40 Auth'sa day.

CAT field claims for Allstate in TX and MS.Ice dam, Hail, Weather related claims.Rope and harness roof work.Claims processed and paid onsite during inspection.

Supervise employees performing their duties.Manage employees at projects and maintain best practices.Work with insurance companies in handling personal and commercial water damage and CAT claims.* In charge of all company paperwork including estimates, invoices, and inspectionreports.* Worked with insurance companies to cover insureds damages.* Restoration, building, and remodeling expert.* Managed supplies and materials for jobs.* Managed schedule and job timelines.* In charge of and performed all mold inspections and remediation.* Developed new testing methods to improve accuracy.* Supervisor and technician of biohazard scenes, cleaning, and decontamination.* Write insurance invoices in Xactimate 28 and X1Perform roof inspectionsWork types: water damage, water mitigation, mold, biohazard, water backup, sewage backup, restoration, remodeling, and additions.