Joseph Ogle Email & Phone Number

Phoenix, Arizona Area

Phoenix, Arizona Area

Provide impeccable customer service in a fast paced environment. Deliver detailed menu presentation to highlight premium food and beverage options and increase revenue. Consistently meet and exceed service and sales goals. Participate in daily and weekly training sessions to share sales techniques and insights. Develop and cultivate strong relationships with new and existing clients.

Tucson, Arizona Area

Aid in leading the beverage unit in identifying, evaluating, and developing strategies to enhance revenue and increase guest satisfaction. Monitor sales and customer service standards throughout the beverage unit and take action to correct deficiencies. Manage daily inventory requisitions and conduct monthly inventory control reports. Field and resolve concerns from both internal and external guests. Assigned team member placement, monitored staffing levels, and made adjustments according to business conditions.

Athens, Georgia Area

Conduct Restaurant Evaluation Reports across the company's 600+ locations to ensure integrity of brand standards. Provide licensee support by asking questions and listening in order to understand needs. Discover the root cause of issues, and develop action plans required to improve operational procedures at the multi-unit and individual store level. Execute coaching and training revisits when applicable. Document all store visit details to assist operations team while maintaining and improving ZFI standards.

Assist and guide licensee and management team through the process of opening a new franchise. Lead classroom and individual training sessions. Suggest solutions to help support operations during grand opening week. Coordinate travel arrangements and complete weekly reports of activities and expenses.