To provide security engineering services to the Defensive Cyber Operations portfolio of systems: - STIGS, upgrading system security posture, baseline upgrades, tech refresh, support to RMF, security engineering analysis of proposed technologies, and other duties as assigned, PMW130 JICF.

Responsibilities• Manage multiple Vocera databases, establish and document processes for maintaining data integrity; work with clinical departments to keep various database entities up-to-date• Manage Vocera servers including Vocera software updates, OS maintenance, backups, and collaborate with the customer on anti-virus, server monitoring and disaster recovery practices• Manage Vocera devices: maintain accurate inventory records; manage the RMA process and spares pool; document all processes• Train users to use Vocera effectively; collaborate with the customer to establish, document, and deploy sustainable training processes for new hires, current employees and refresher training• Deliver advanced training and support for super users and clinical educators• Deliver 'train the trainer' sessions to clinical educators creating a sustainable training process post-contract• Provide on-site support for reporting and resolving end user issues, including issues with Vocera equipment, database and training and answer end user questions• Provide on-site support for troubleshooting, resolving and reporting technical issues to the appropriate support organization; collaborate with Vocera Technical Support and the customer's support organization to resolve technical issues; maintain clear documentation on status and resolution of issues using Vocera's chosen case management software• Review Vocera reports with customer stakeholders; identify opportunities to improve Vocera performance and adoption and take action on implementing the improvements• Collaborate with the customer to develop and administer end user satisfaction programs, including regular end user satisfaction surveys, per the customer's guidelines

Job Duties:Provide lead level server/network break/fix support in a fast paced, high energy environment.Interface with Active Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include ISNS, CANES, SCI and all associated installed applications.Provide Senior Level expertise in the area of planning and evaluation the network. As well as network design and analysis.Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution. Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary.Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions.

Monitor Windows server 2012 R2/Windows 7/8.1 pro.  Update patches and software, read security logs. Manage Office 2013/360, Microsoft 8.1, . Manage ESET Antivirus/ File Security server, Dell SonicWALL, VPN accounts and various other software and password management. Conduct weekly backups for office server 2012R2 and users computers, provide all-around equipment and user assistance maintenance.

Hewlett Packard – Network Administrator/QA Tester for Enterprise Management Systems(Contractor) Feb 2015 - Present  Provisions, sets up, and configure all lab resources and infrastructure, with emphasis on routers, switches, and servers. Responsible for establishing all necessary connectivity for newly installed or moved network devices, as well as running new cable or fiber and applicable connectors (CAT 5/6 and fiber). Coordinate with testers, engineers and lab test coordinator to ensure all required network devices are installed and available for use in accordance schedule and test plans. Daily Solution Validation and testing (SVT). Design testing scenarios ad test cases that will demonstrate conformance all functional and non-functional requirements as designed to business or technical specifications. Maintain lab testing integrity in accordance with pertinent change management and scope charters. Design testing scenarios and test cases that will demonstrate conformance to all functional and non-functional requirements required by the Government.  The proper use of automated testing procedures for Windows 2003/2008/2013R2, RHEL, Oracle 12c, desktop OS windows 7, 8.1, 10, VMware vSphere, Office and Software products Act as the focal point of contact for any lab related connectivity or infrastructure issues. - Install Cisco 6500, 7200, 3560, Brocade, or HP routers and switches - Protocol IPv4/IPv6, EIGRP, VLANS, VPN, NAT

 Provisions, sets up, and configure all lab resources and infrastructure, with emphasis on routers, switches, and servers. Responsible for establishing all necessary connectivity for newly installed or moved network devices, as well as running new cable or fiber and applicable connectors (CAT 5/6 and fiber). Coordinate with testers, engineers and lab test coordinator to ensure all required network devices are installed and available for use in accordance schedule and test plans. Daily Solution Validation and testing (SVT). Design testing scenarios ad test cases that will demonstrate conformance all functional and non-functional requirements as designed to business or technical specifications. Maintain lab testing integrity in accordance with pertinent change management and scope charters. Design testing scenarios and test cases that will demonstrate conformance to all functional and non-functional requirements required by the Government.  The proper use of automated testing procedures for Windows 2003/2008/2013R2, RHEL, Oracle 12c, desktop OS windows 7, 8.1, 10, VMware vSphere, Office and Software products Act as the focal point of contact for any lab related connectivity or infrastructure issues. - Install Cisco 6500, 7200, 3560, Brocade, or HP routers and switches - Protocol IPv4/IPv6, EIGRP, VLANS, VPN, NAT

(Short Contract) Solar Core Infrastructure Services/Distributed Server Computing Duties/Responsibilities: System Administrator Support in a mix Windows 2008/2012 R2 and Linux Red Hat operating environment, Knowledge of VMware vSphere, NetApp, DataDomain, Citrix, Lotus Notes. Daily operation consists of server related incidents using BMC Remedy to view customer service request, Creating AD accounts, Groups policies, Linux accounts and server troubleshooting. Server builds using VMware Enterprise for testing and production use. Assist in various enterprise projects within the SCIS infrastructure teams and provide administrative support for Solar's Enabling Systems Programs.

Assistant Supervisor/Sr. System Administrator Duties/Responsibilities: Daily System/Network Administration/Customer Support duties and Desktop Support, create users accounts and group policy in Active Directory, Linux, Apple tablets in a network environment. Provide technical guidance to investigators on various databases and programs, setup secure remote secure VPN for Investigators. Managed Cisco routers/modems/hubs/switches/VOIP. Customer Support over 5000+users using Peregrine/BMC Remedy Ticketing Systems. Secure all laptops using Checkpoint RSA security software and PIV/CAC card authorization. Collateral duties: Lead timekeeping for IT staff, Lead SMS/SCCM . . Testing packages before sending out to clients.Testing of new images, Perform comprehensive technical analyses of computer-related evidence such as storage devices, memory cards, hard drives, all network security logs and antivirus logs for intrusions or virus. Providing ongoing support for Windows, Linux, and MAC OS systems in production and development LAB environments. Utilizing the process and procedures for asset management, application support, security monitoring, hardware maintenance, mobile device support, printer management, user access management, new user training, conference room setup, Utilizing exemplary customer service skills to help support mission critical enterprise applications for various business areas repairing desktops, laptops, and peripheral devices, unified communications Providing day to day IT Support for corporate end users client side devices, desktops, blackberries and lab systems. Maintain up to date configuration and asset records for all equipment, software and services, also provide support for video, audio conferencing, presentations, incident handling for LAN/WAN, E- mail, and other IT applications.

(Contractor) System/Network Administrator /Field Desktop Support/Customer Support Duties/Responsibilities: Daily System Administration duties and Desktop Support, create user and group accounts and group policy in a windows NT/XP/2000/2003 Active Directory environment. Train users on various databases and programs including office XP/Citrix clients/Oasis, secure dial-up and daily updates on antivirus software. Support all U.S borders from San Diego CA to Dallas TX, Including all airports and shipping lanes. Configure Cisco routers/modems/hubs and switches to each port of entry for secure data among investigators. Support over 200+ users, using various tunneling software and pc due and network assistance secured point to point desktop and network support. Install, repair, image and maintain equipment supporting FDA staff. Provide and instruct in how to use security policy on all desktop/laptops using Point sec RSA/VPN token

Aug 1998-July 2000 U.S. Navy Base Communication/Systems Administrator /Operational Supervisor/Shore PatrolAug 1996-July 1998 U.S. Telecommunications Network Station/Computer SpecialistOct 1991- July 1996 U.S. Navy, USS Essex /Information Communications Operator