• Mentored and managed technical staff of over 30 employees in the U.S.A and overseas.• Created and implemented strategies to improve network viability.• Responsible for desktop support of all employees.• Ensured applications and virus software were updated.• Worked with technical teams from Fortune 500 companies, including Goldman Sachs and Morgan Stanley to implement network changes and aid in troubleshooting network problems.• Troubleshoot Track Data’s trading and in-house applications and implement changes.• Assisted the Operations Department in maintaining the Citrix and Windows server farms.• Administered Windows Server 2008, Active Directory, DHCP, DNS, email servers and printers.• Utilized Windows system management tools to monitor the Windows and Citrix servers.• Performed system imaging, backup and recovery solutions on Windows servers.• Monitored, configured, setup accounts, implemented Group Policies and published applications on Citrix servers.• Provided monthly reports to the Trading Department directors on the data utilization and performance of servers in the trading environment.• Setup and configured mobile devices including iPhone and Android.• Provided remote desktop support for clients and employees.

●Responsible for maintaining the network infrastructure at the data center.●Managed and supervised the Field Service Department.●Responsible for troubleshooting and resolving all network related problems, including those at client locations.●Assisted the programmers by troubleshooting Track Data's client trading and in-house applications, recommending and implementing fixes.●Responsible for desktop support, including the loading of software and resolving of hardware and software related problems.●Made recommendations and advised the technical staff of existing and new clients on the dissemination of the ticker feed.●Assisted the trading clients over the phone in resolving technical issues relating to their hardware or software.● Administered Windows Server 2008, Active Directory, DHCP, DNS, email servers and printers.●Utilized Windows system management tools to monitor the Windows and Citrix servers.●Performed system imaging, backup and recovery solutions on Windows servers.●Monitored, configured, setup accounts, implemented Group Policies and published applications on Citrix servers.●Provided monthly reports to the Trading Department directors on the data utilization and performance of servers in the trading environment.●Setup and configured mobile devices including iPhone and Android.●Provided remote desktop support for clients and employees.

Maintained data network for foreign embassies and the Sita Network for airlines