Joe Ower Email & Phone Number

Waukesha, WI, US

• Led the Corporate QMS team, including Project Managers, Engineers, Interns, and Analysts.
• Directed the global standardization of Generac’s Quality Management System across North America and Europe.
• Spearheaded the deployment of ETQ eQMS software on a global scale.
• Integrated the eQMS with external systems such as SAP and Workday.
• Managed multi-site ISO 9001:2015 certifications and ensured alignment of the QMS with core ISO 14001 Environmental Management System processes.
• Implemented a Layered Process Audit program and 8D systems.

Durham, North Carolina, US

• Led the migration of over 30 Quality and Business applications from SharePoint to ETQ.
• Ensured compliance with ISO 9001, ISO 14001, AS9100D, and IATF 16949 standards during the migration.
• Coordinated the integration of 7 global sites across North America, Asia, and Europe.
• Implemented systems for Document Management, Corrective Actions, Audit Management, Customer Complaint Management, Change Control, Deviations, Nonconformance Management, and Supplier Controls.
• Designed and executed training plans for each module.
• Developed and implemented Quality dashboards using PowerBI and Tableau.

• Quality Management
• Led successful transition to ISO 9001:2015 for 7 sites (3 manufacturing facilities and 4 engineering/project management offices), ensuring appropriate integration with applicable aspects of the EH&S Management System
• Defined and created process maps for all organizational process
• Implemented process management organization in compliance with Siemens global requirements
• Managed internal audit process and coordinated all external registrar activities
• Owned Management Review, Corrective Action, and Document Control processes eQMS Implementation and Administration

Munich, DE

• Quality Management
• Led implementation of integrated quality, environmental, and safety management systems to multiple versions of the ISO standards, including ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:2007, as well as documenting.
• Implemented CompliantPro management system software, used for processes such as document control, 8D corrective actions, nonconformances, training, risk analysis, audits, customer feedback, calibration, preventive.
• Supplier Quality Manager responsible for supplier evaluations, development and audits to ISO 9001 and VDA 6.3 requirements.
• Developed PPAP process at Siemens. Provided training to Siemens employees and suppliers to support implementation.Quality Metrics
• Developed data collection and analysis systems for first pass yield, nonconformances, corrective actions, change notices, training, customer complaints, returned goods, and document control.