Joseph Pace Email & Phone Number

Holmdel, Nj, Us

Senior level project and technology management experience in a fast-paced application development environment. Project ManagementResponsible for client and project management for an industry leading financial application. Using both Agile and waterfall management process, to work with various, clients, business analysts, and developers that reside both in and outside the US. Immediate role is to provide Professional Services and project management for the initial installation and enhancements of an electronic storage, eSignature, and workflow system used by major Investment companies. Through the use of project management tools and methodologies, successfully demonstrated the ability to effectively manage project budgets, resources, timelines, quality, and delivery of a Financial Industry Regulatory Authority (FINRA) compliant application.

Baltimore, Maryland, Us

Collaborated with staff from initial sales interaction with client to final site launches. Projects include platform migrations for e-commerce and content web sites using various technology solutions and integration with third-party systems.Directly responsible for defining initial level of effort for sales and client presentations, creating project plans and timelines, lead technical discovery sessions, write technical and functional requirements, delegate development tasks to technical resources, prepare test plans and use cases, prepare and managed migration plans and communication with clients to ensure a successfully transition to their new system.Additional responsibilities included, providing technical leadership throughout the project, working directly with the Account Managers and their clients to address new opportunities, changes to existing scope, and project success metrics. At the company level, provided leadership and expertise to establish product and service value propositions, develop new project management tools and methods, define new agency processes and polices, expand technical team training programs, implemented quality assurance processes, and client satisfaction surveys and measurements.

Provided technical expertise and project management oversight on all the company’s IT development projects. Established a record of demonstrated accomplishments architecting, planning, coordinating, implementing and operating multiple IT-based business and financial systems satisfying various user-segment requirements. Skilled at conducting IT system architectural trade studies of alternative solution approaches and knowledgeable in the identification of system interfaces, interactions, and interdependencies. Examples of these accomplishments include:Internet Presence - Led the strategic direction and development efforts to establish an online web presence across multiple brands. Utilized 3rd party technical consultants to implement four generations of web site functionality and enhancements. Online Marketing - Identified and implemented best of breed solutions for inbound and outbound marketing programs. Current outbound online marketing programs represent annual volumes of 300 million emails and $30 million in sales.Business Performance Management - Responsible for leading the company’s BPM direction, by working with all business groups to implement a flexible application solution.Financial Systems - Converted Healthy Direction’s financial system to Oracle Financials, which included all accounting functions and customizing the purchase order management module.Campaign Management - Defined and built a custom application to manage all aspects of marketing campaigns execution and results.Customer Service – currently exploring various solutions to upgrade our Customer Service representative to a state-of-the-art call center application.

Responsible for developing national wireless marketing and operational capabilities for direct marketing organizations, affinity based companies, and membership associations.