Joseph Papillo, Mha Email & Phone Number

New York, United States

• Leadership: Built and managed high-performing teams, fostering a culture of continuous improvement and professional development with Microsoft Office Tools, Power Bi & Power Automation.
• Compliance and Risk Management: Ensured adherence to regulatory requirements and minimized risks by establishing robust compliance programs and conducting regular audits.
• Revenue Enhancement: Spearheaded initiatives that increased revenue through the implementation of advanced billing systems and… Show more
• Revenue Enhancement: Spearheaded initiatives that increased revenue through the implementation of advanced billing systems and process optimization.
• Operational Efficiency: Teaching leadership and team members negotiation strategies to optimize operational success by driving a positive outlook with emotionally charged verbal and nonverbal techniques for driving.
• Led comprehensive business analysis and reporting for projects, ensuring data-driven decision-making.

Stony Brook, New York, United States

• Improved patient data accuracy by 20% through rigorous demographic and insurance record audits, ensuring compliance with industry standards.
• Developed benchmarks for patient statistics, contributing to a 12% increase in processing efficiency for Stony Brook Medicine’s administrative operations.
• Collaborated cross-functionally to resolve discrepancies and improve the overall patient experience and system accuracy.

Hauppauge

• Managed a 10-person team, implementing comprehensive training programs that improved operational efficiency by 15%.
• Developed operational workflows and training materials, increasing quality standards adherence by 18%.
• Created infographics and webinars that educated staff on quality standards, contributing to a more consistent and error-free production process.

• Led a team of 15 members, improving team performance by 10% and fostering collaboration to achieve daily productivity goals.
• Enhanced the management of the IDRS Research internal database, contributing to a 12% improvement in taxpayer inquiry resolution time.
• Designed and launched a pilot program focused on employee career development, which resulted in a 15% increase in internal promotions to management roles.
• Authored a national guide on remittance system clarity… Show more
• Authored a national guide on remittance system clarity, streamlining taxpayer services and improving communication.
• Collaborated with senior leadership to implement tax law strategies, increasing compliance accuracy by 20% across four departments. Show less

Masters Of Business, Health Care Administration-Leadership Management, A

Related Coursework: Executive Leadership, Leadership Ethics, Leadership Financing/Economics, Integrative Analysis, Leading Policy.

Bachelors Of Arts, Communications-Business Administration, A

Related Coursework: Intercultural Communication, Non-Verbal Communication, Interpersonal Communication, Theories of Persuasion, Oral.

Associates Of Liberal Arts, General Studies In The Liberal Arts

Related Coursework: Introduction to Human Communication and Culture, Public Speaking, and Small Group Communication