Joseph Papillo, Mha Email & Phone Number

New York, United States

• Leadership: Built and managed high-performing teams, fostering a culture of continuous improvement and professional development with Microsoft Office Tools, Power Bi & Power Automation.• Compliance and Risk Management: Ensured adherence to regulatory requirements and minimized risks by establishing robust compliance programs and conducting regular audits.• Revenue Enhancement: Spearheaded initiatives that increased revenue through the implementation of advanced billing systems and… Show more • Leadership: Built and managed high-performing teams, fostering a culture of continuous improvement and professional development with Microsoft Office Tools, Power Bi & Power Automation.• Compliance and Risk Management: Ensured adherence to regulatory requirements and minimized risks by establishing robust compliance programs and conducting regular audits.• Revenue Enhancement: Spearheaded initiatives that increased revenue through the implementation of advanced billing systems and process optimization.• Operational Efficiency: Teaching leadership and team members negotiation strategies to optimize operational success by driving a positive outlook with emotionally charged verbal and nonverbal techniques for driving revenue from patients and closing deals with third party venders.• Led comprehensive business analysis and reporting for projects, ensuring data-driven decision-making.• Developed business roadmaps and supported future business planning initiatives. Show less

Stony Brook, New York, United States

• Improved patient data accuracy by 20% through rigorous demographic and insurance record audits, ensuring compliance with industry standards.• Developed benchmarks for patient statistics, contributing to a 12% increase in processing efficiency for Stony Brook Medicine’s administrative operations.• Collaborated cross-functionally to resolve discrepancies and improve the overall patient experience and system accuracy.

Hauppauge

• Managed a 10-person team, implementing comprehensive training programs that improved operational efficiency by 15%.• Developed operational workflows and training materials, increasing quality standards adherence by 18%.• Created infographics and webinars that educated staff on quality standards, contributing to a more consistent and error-free production process.

• Led a team of 15 members, improving team performance by 10% and fostering collaboration to achieve daily productivity goals.• Enhanced the management of the IDRS Research internal database, contributing to a 12% improvement in taxpayer inquiry resolution time.• Designed and launched a pilot program focused on employee career development, which resulted in a 15% increase in internal promotions to management roles.• Authored a national guide on remittance system clarity… Show more • Led a team of 15 members, improving team performance by 10% and fostering collaboration to achieve daily productivity goals.• Enhanced the management of the IDRS Research internal database, contributing to a 12% improvement in taxpayer inquiry resolution time.• Designed and launched a pilot program focused on employee career development, which resulted in a 15% increase in internal promotions to management roles.• Authored a national guide on remittance system clarity, streamlining taxpayer services and improving communication.• Collaborated with senior leadership to implement tax law strategies, increasing compliance accuracy by 20% across four departments. Show less

Masters Of Business, Health Care Administration-Leadership Management, A

Related Coursework: Executive Leadership, Leadership Ethics, Leadership Financing/Economics, Integrative Analysis, Leading Policy.

Bachelors Of Arts, Communications-Business Administration, A

Related Coursework: Intercultural Communication, Non-Verbal Communication, Interpersonal Communication, Theories of Persuasion, Oral.

Associates Of Liberal Arts, General Studies In The Liberal Arts

Related Coursework: Introduction to Human Communication and Culture, Public Speaking, and Small Group Communication