Joseph Pazos

Joseph Pazos Email and Phone Number

Helpdesk Technician at The Kraft Group & Affiliates @ The Kraft Group & Affiliates
foxboro, massachusetts, united states
Joseph Pazos's Location
Berlin, Massachusetts, United States, United States
Joseph Pazos's Contact Details

Joseph Pazos personal email

n/a
About Joseph Pazos

I'm currently a Helpdesk Technician at The Kraft Group & Affiliates, where I'm gaining hands-on experience in IT solutions, mobile technology, and network management. I'm excited to contribute my skills and dedication to the dynamic field of IT.πŸ’‘ My Passion: Networking is the backbone of the digital age, and I'm captivated by its complexities and the way it empowers communication and collaboration. From optimizing network performance to ensuring security, this is where I thrive.πŸ‘¨β€πŸ’» Learning & Growth: I believe in the power of continuous learning. My internship is not just a job but a stepping stone to becoming a well-rounded IT professional. I'm committed to staying updated with the latest trends, best practices, and emerging technologies.πŸ”§ Skills: During my time at Arctic Glacier Premium Ice, I've been honing my technical skills in areas such as network configuration, mobile device management, troubleshooting, and more. I also believe in teamwork, collaboration, and effective communication.πŸš€ Future Goals: This internship is just the beginning. In the long run, I aspire to contribute to innovative solutions that enhance connectivity and security in the world of networking. I'm eager to explore new opportunities and challenges within this ever-evolving landscape.🌐 Connect with Me: I'm always open to connecting with fellow IT enthusiasts, professionals, and mentors. Let's collaborate, learn, and grow together. Feel free to send me a message or connect with me here on LinkedIn.πŸ“š Education: Pursuing a Bachelor's in IT at the University of Massachusetts Boston with a Focus on System Administration Thank you for visiting my LinkedIn profile. Let's stay connected and explore the exciting world of Information Technology together! 🌍🀝#ITIntern #MobileDevices #Networking #TechnologyEnthusiast

Joseph Pazos's Current Company Details
The Kraft Group & Affiliates

The Kraft Group & Affiliates

View
Helpdesk Technician at The Kraft Group & Affiliates
foxboro, massachusetts, united states
Employees:
1526
Joseph Pazos Work Experience Details
  • The Kraft Group & Affiliates
    Helpdesk Technician
    The Kraft Group & Affiliates Oct 2024 - Present
    Foxborough (Foxboro), Massachusetts, United States
    Key Responsibilities:Served as primary point of contact for end-user issues, providing timely and effective solutions via phone, on-site support, and ticket management.Ensured seamless IT operations through daily health checks, work order completion, and general IT department support.Configured and troubleshot hardware and software, including desktops, notebooks, applications, and telephone systems.Provided expert support for printers, copiers, scanners, and handheld devices.Collaborated with teams to deliver successful events, including concerts, sports games, and other high-profile events.Demonstrated flexibility through on-call rotations, event coverage, and availability for off-duty support.Maintained accurate asset inventories and adhered to defined best practices.Took on special assignments and projects to drive business growth.Technical Expertise:Helpdesk managementHardware and software troubleshootingApplication installation and upgradePrinter/Copier/Scanner maintenanceAsset managementEvent IT support
  • The Kraft Group & Affiliates
    Help Desk Intern
    The Kraft Group & Affiliates Feb 2024 - Oct 2024
    Foxborough (Foxboro), Massachusetts, United States
    Completing Work Orders within ServiceDesk for helpdesk requests, new hires, PC setup, etc.General support for IT departmentNew PC setups - desktops and notebooksApplication installations / troubleshooting - typically on client machinesSoftware upgradesNew software rolloutsHardware troubleshooting with some component repairPrinter/Copier/Scanner supportSpecial projects
  • University Of Massachusetts Boston
    Student
    University Of Massachusetts Boston Sep 2021 - Present
    Boston, Massachusetts, United States
  • Arctic Glacier Premium Ice
    Information Technology Intern
    Arctic Glacier Premium Ice Jul 2023 - Feb 2024
  • United States Air Force
    Senior Weapons System Controller
    United States Air Force Mar 2020 - Jul 2021
    Shaw Air Force Base, South Carolina
    Control maintenance on all assigned aircraft and adjust priorities based on mission requirements.Dispatch specialists, issue manual job control numbers, set start times, and inquire about completion time on all jobs.Maintains visual aids depicting the status of aerospace vehicles and associated support equipment.Provides timely, accurate, and actionable aircraft maintenance information to all stakeholders and group leaders
  • United States Air Force
    Support Section Supervisor
    United States Air Force Apr 2017 - Mar 2020
    Shaw Air Force Base, South Carolina
    Maintains 2,000 support test equipment/composite tool kits for 26 F-16CM aircraft valued over $988M.Organized workflow tasks to prevent downtime and production gaps.Delegated tasks to team members according to individual strengths.Conducted employee evaluations and documented overall progress.Communicated employee, customer, and workplace needs to managers.
  • United States Air Force
    Dedicated Crew Chief/Support Section Technician
    United States Air Force Mar 2013 - Mar 2017
    Aviano, Friuli-Venezia Giulia, Italy
    Used conventional or automated technical data to diagnose and solve maintenance problems on aircraft systems.Conducted functional tests of repaired and installed components and systems.Read and interpreted pilot descriptions of problems to diagnose causes.Scheduled aircraft maintenance work orders with repair facilities or contractors.Removed and installed devices based on scheduled repair and replacement protocols.Inventoried and requisitioned needed supplies, parts, and materials.Served as technical expert or mentor by providing advice and corrective recommendations to others.
  • United States Air Force
    Dedicated Crew Chief
    United States Air Force Mar 2010 - Mar 2013
    Raf Lakenheath, England, United Kingdom
    Used conventional or automated technical data to diagnose and solve maintenance problems on aircraft systems.Conducted functional tests of repaired and installed components and systems.Read and interpreted pilot descriptions of problems to diagnose causes.Scheduled aircraft maintenance work orders with repair facilities or contractors.Removed and installed devices based on scheduled repair and replacement protocols.Inventoried and requisitioned needed supplies, parts, and materials.Served as technical expert or mentor by providing advice and corrective recommendations to others.
  • United States Air Force
    Dedicated Crew Chief/Crash And Recovery Technician
    United States Air Force Mar 2007 - Mar 2010
    Misawa, Japan
    Recover crashed and damaged aircraft Used conventional or automated technical data to diagnose and solve maintenance problems on aircraft systems.Conducted functional tests of repaired and installed components and systems.Read and interpreted pilot descriptions of problems to diagnose causes.Scheduled aircraft maintenance work orders with repair facilities or contractors.Removed and installed devices based on scheduled repair and replacement protocols.Inventoried and requisitioned needed supplies, parts, and materials.Served as technical expert or mentor by providing advice and corrective recommendations to others.
  • United States Air Force
    Assistant Dedicated Crew Chief
    United States Air Force Apr 2002 - Mar 2007
    Hill Air Force Base, Utah
    Used conventional or automated technical data to diagnose and solve maintenance problems on aircraft systems.Conducted functional tests of repaired and installed components and systems.Read and interpreted pilot descriptions of problems to diagnose causes.Scheduled aircraft maintenance work orders with repair facilities or contractors.Removed and installed devices based on scheduled repair and replacement protocols.Inventoried and requisitioned needed supplies, parts, and materials.Served as technical expert or mentor by providing advice and corrective recommendations to others.
  • United States Air Force
    United States Air Force Basic Training
    United States Air Force Aug 2001 - Apr 2002
    Lackland Air Force Base, Texas, United States

Joseph Pazos Education Details

Frequently Asked Questions about Joseph Pazos

What company does Joseph Pazos work for?

Joseph Pazos works for The Kraft Group & Affiliates

What is Joseph Pazos's role at the current company?

Joseph Pazos's current role is Helpdesk Technician at The Kraft Group & Affiliates.

What is Joseph Pazos's email address?

Joseph Pazos's email address is jo****@****rce.com

What schools did Joseph Pazos attend?

Joseph Pazos attended University Of Massachusetts Boston, University Of Maryland Global Campus.

Who are Joseph Pazos's colleagues?

Joseph Pazos's colleagues are Joann Anderson, Connor Ahrens, Jehlani Galloway, M.a., Pete Martin, Christopher Guiney, Svetlana Trishina, Ryan Brooks.

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