Joseph Pepe Email & Phone Number

Basking Ridge, New Jersey, United States

1.) SME (Subject Matter Expert) for front-end of Verizon My Business commerce web application.2.) Lead and maintain technical documentation from backend to frontend (i.e., full-stack).3.) Supported the redesigned mobile evolution user interface using Angular.4.) Optimized javascript code to improve initial load times by 25% in 3 months (i.e., from 4 to 3 seconds).5.) Created coding guidelines for all front-end developers to follow within Verizon My Business.6.) Lead front-end unit testing within the Verizon My Business commerce web application.7.) Mentored 7 interns to improve their skills to become successful.8.) Supported the implementation for connected laptops, self serve digital quotes, and new admin portal.9.) Designed, and implemented ODA manager approval.10.) Identify and fix production defects.11.) Lead the design and implementation for express upgrades that thousands of businesses use to upgrade there wireless lines (i.e., tech lead on polaris upgrades).12.) Cut initial load time of express upgrades in half by making api calls asynchronous and replacing an API with a faster version (i.e., speed improved from 8 seconds to 4 seconds).13.) Integrated React framework into an Angular based commerce application.14.) Implemented order tracking for metrics of customer line upgrades.

Piscataway, New Jersey, United States

1.) Supported the implementation of “Contact Us” for the "My Verizon For Business" android app.2.) Streamlined "Contact Us" by implementing "Context-Based" routing to support 272k B2B customers.3.) Quickly learned Kotlin, Spring, architecture design patterns (i.e., MVC, MVVM, MVP) in a short period of time.4.) Presented to leadership team (i.e., Sr. Manager, Director, SVP, CDIO)[Technologies]: Kotlin (Frontend), Java (Backend), Spring, Apache Tomcat, JUnit 5, Postman[Team]: My Verizon For Business (MVB)

Aurora, Colorado, United States

1.) Designed & implemented internal tools (i.e., web form application) for marketers (B2B2C) using React & Figma.2.) Streamlined the setup process for creating, editing, and updating the VBPP landing page (i.e., Branded Partner Parties).3.) Presented to leadership team (i.e., Sr. Manager, SVP, CDIO)[Technologies]: React (JavaScript), Figma (UI/UX), Jira, Confluence.[Approach]: Software Development Lifecycle (SDLC)[Principles]: Agile[Methodology]: Scrum[Team]: Member Experience

New Jersey, United States

1.) Supported the migration of an Interactive Voice Response (IVR) logging system to AWS.2.) Reduced company costs, i.e., resulted in a $20,000 annual savings (70% cost reduction).3.) Developed CI/CD pipeline to streamline the release process for chatbots (Google Contact Center AI).4.) Presented to leadership team (i.e., Sr. Manager, Director, SVP, CDIO)[Technologies]: Python, Jenkins (CI/CD), Git (Version Control), AWS Lambda (Cloud Computing).[Approach]: Software Development Lifecycle (SDLC)[Team]: Omni Voice

United States

1.) Guided customers in finding the technology and solutions that best suits their needs.2.) Provided technical support to customers in-store and over the phone.Achievements:a.) Claimed a spot in the top 10 best sales team out of 1,200 stores for the fiscal year of 2018.b.) Sold over $500,000 dollars worth of electronic products and services in 2019.

Bachelor'S Degree, Computer Science, Gpa 3.762 (Dean'S List Multiple Semesters)

Graduated top 15% in class.

Associate'S Degree, Computer Science, Gpa 3.25

Deans List