Joseph Perron Email & Phone Number

Burlington, Wa

Very detail oriented and dynamic position with high level responsibilities including Database Administrator, Data Analyst, ERP Support, and Business Analyst. Daily consultation with upper level management to determine business, information, and best practice requirements for current and new initiatives. Specific duties outlined below.Crystal Reporting: Creation and ongoing maintenance of large scale comprehensive reports including financial reporting from multiple data sources. SAP Business Objects BI report scheduling and maintenance of over 200 custom reports. Crystal Reports integration into SAP B1 for custom data and marketing documents.SAP Business One: Permissions administration, creation of new users, data migration, upgrades/patches, and user support. Implementation of new business practice changes to match optimal system business processes, standards, and improvements. Creation/maintenance of alerts, authorization procedures, and SAP queries user defined fields/values/tables often populated via SQL procedure. Utilization of SAP addons to enhance business processes utilizing macros based upon real time query validation based upon new initiatives and business requirements. Amazon Web Services sandbox environment for pre-upgrade/modification testing. Participated in information systems internal and external audits.SQL Server DBA: Maintenance plans, performance monitoring and enhancement, data integrity, database migration. Developed and tested large scale disaster recovery plans, stored procedures to work with outside applications, custom views for reporting purposes, SQL Server Agent jobs and new databases to support in-house database backed web solution.

Bellingham, Washington Area

Technical support position performing software application support to an ERP system. This includes customer service, meeting coordination/scheduling, software testing, software documentation, pulling and analyzing data both from the GUI and the back end SQL database. • Providing customers with solutions from point of sale to accounting transactions and posting statements.• Expertise with the installation and integration of client software packages such as automated credit card payments which works with third party software (FrontStream). • Learned several complex queries for pulling information, dropping constraints, and large updates.

Contracted to Shell Puget Sound Refinery to monitor and assess the safety of personnel working on the 2011 DCU coker safety project. Familiarity with the industrial hazards and procedures coinciding with the dangerous work being performed.Key Projects and AchievementsWorking knowledge of lifesaving rules and OSHA requirements. C-STOP certification; industrial and heavy construction safety training and orientation program. Engaged in the monitoring of personnel working in confined spaces and under fresh air adjacent to toxic and flammable hazards.Assisted in the implementation of changes for the safety of worksites to prevent possible accidents.

Developed proficiencies in system management, business intelligence, and database technologies. Gained understanding of statistical business analysis, strategic planning, and enterprise business development. Built foundation in project management methodologies, legal environment of business, accounting practices, and global eCommerce. Honed skills in technology management, Web technologies, and business systems development. Thorough training in decision making and strategic planning; emphasis on budgeting, product cost, and performance measurement of accounting information. Applied cumulative knowledge to business challenges based on solving real-world scenarios facing business leaders.Key Projects and AchievementsDemonstrated mastery of business intelligence software and reporting by developing SQL queries and creating customized reporting tools to exacting user specifications. Created associated metrics and KPIs.Developed SQL databases and populated data via meta tags.Created and utilized Microsoft Access relational databases to query and organize information. Designed accounting systems to monitor and direct accounting information and automate financial reporting. Won class competition to create ecommerce-based business solution to real customer Costco. Translated customer requirements to wireframe and presented proposal to client via teleconference.

Assisted the information technology team with everyday troubleshooting and the task of completing assigned projects. Key Projects and AchievementsHandled the maintenance and troubleshooting of computers for employees throughout the refinery.Led backup system implementation project that provided emergency power protection for the entire systems network.Utilized SAP and Microsoft software to catalog, organize, and database IT inventories for the forecasting of future costs and repairs.Took part in a plant wide project for new systems and hardware to be installed into a new centralized location and the removal of some preexisting systems.

Adept in all of the positions within the resturant. Handled everything from food, cleaning, and transactions.