Leading a support team at Phreesia, my focus lies in elevating client experiences through meticulous risk analysis and fostering a culture of continuous learning. This dedication is rooted in a robust background in technical support and talent management, honed over several years leading to my current role as Senior Manager.At Phreesia, collaboration with cross-functional teams has resulted in workflow enhancements and project triumphs, showcasing my competency in interviewing and soft skills development. Our collective efforts are aimed at not only resolving client issues but also at strategically advancing support paradigms to new industry benchmarks.