>> Established company national presence by planning and implementing transition of sales team from an inbound call center to an outbound cold calling team.>> Developed outbound scripts and live coaching using phone automation.>> Expanded use Salesforce CRM workflow to manage sales pipeline.

>> Implemented the Dave Yoho Appointment Setting System (http://www.daveyoho.com). >> Established use of AllWorx phone system for tracking, recording, and training purposes.Trained and managed… - Call center responsible for generating $175,000 per month. - Canvasing team responsible for generating for $75,000 per month. - Home owner event program generating $50,000 per month. - BJ’s wholesale in-store program generating $350,000 per month.

>> Developed and implemented solution strategy to pre-qualify potential clients and increase deal acquisitions with new inbound call center.>> Promoted to create new lead acquisition division reporting directly to the CEO and executive board.>> Recruited, trained, and supervised 18 sales representatives and inbound call telemarketers.>> Oversee call center that processes 2,000 calls daily and exceeds 95% answer rate.

>> Established and developed 15-20 long-term relationships with lottery winners across the country to facilitate the purchase of financial products and services.>> Generated more than $670,000 in profit within a 12 month period of which 23% resulted from 80-100 outbound cold calls per day.>> Exceeded the industry standard for lottery annuity sales by 25%.

>> Managed sales team and outbound call center in the structured settlement division.>> Increased quarterly revenue by 42% to $425,000 within a 12 month period.>> Recruited, trained, and supervised 12 sales representatives and outbound telemarketers.

>> Increased originations from $200,000 per month to $2.5 million per month in a 12 month period.>> Penetrated Spanish-language market through television and radio campaign.>> Recruited, trained, and managed loan officers.