Joseph Pucci Email & Phone Number

Life is short, and the journey is long. Commit to living it well on your terms. Know what is important to you, and pursue it. Know why it's important to you and focus on what it will feel like when you achieve it. Don't concern yourself with "how you will achieve it"; focus on moving in the general direction of your goals. The opportunities will appear. You have to know it is one more step towards your goal, even if you're unsure where the opportunity will take you, know that you're moving in the general direction, and always follow your passion.Over the years, I have discovered many passions, expressed through High-Performance Car Modifications, Custom Paint for Motorcycles and Cars, or Computer Support, Repair and Training, or Writing; I am always passionate about what I pursue.Discovering the joy of writing was unexpected and has happened late in life for me. A series of serendipitous events landed me at a writer’s workshop with my wife, which was life-changing. That was many years ago, when I still had my day job, stealing every free moment to document the stories, which lived only in my imagination until that moment. Most of my professional career has been in the technology field, and I never considered writing a career choice. I enjoy working in the genres of Suspense, Mystery, Paranormal, and Science Fiction.Formerly, as of May 2020, I worked at Xerox Corporation as Technical Service Manager, supporting 20 direct reports that provided service to Maryland. Over my 32 years of tenure with Xerox, had held several positions in the area of Technical Support, including Trainer, Product Support Specialist, Consumption Value Specialist, and Digital Front End Specialist. Lean Six Sigma Certified and being a Multi-year winner of Presidents Club, Par Club, and Gold Club.The Maryland Service Team was an Operational Leader and was a Top Performer under my guidance.

Listed skills include Customer Satisfaction, Training, Six Sigma, Problem Solving, and 45 others.