Joe Pullman Email & Phone Number

NYJ Flight Crew + Fan Engagement

New York, New York, United States

Manhattan, New York, United States

• Services 2500+ clients and ensures positive experience to foster life-long customer relationships, while maintainingCustomer Success Index at or above company standards and producing $250k in monthly revenue• Provides concierge support for all owner inquiries, often as first point of contact, answering technical questions aboutvehicle issues, services/repairs, presenting product offerings, and administering warranty and insurance claims• Oversees service orders and flow of Service Lane, including customer intake, vehicle assessment, issue diagnosis, partordering, and technician assignment and scheduling

Stamford, Connecticut, United States

• Facilitated experiential marketing programs from inception through completion, engaging in event planning,on-site activation, and post-event processes• Represented Mastercard brand as host of global Priceless Experience Packages, maintaining professionaland hospitable demeanor hosting guests at events, anticipating client needs, and responding to requests• Designed and edited PowerPoint decks and personalized itineraries for clients and executives• Managed financial records (budgets, invoices, forecasts, reconciliations, and travel expenses)• Developed event materials (preparatory documents and program operations)• Utilized social media and initiated creation of a TikTok account to promote package offerings, generateengagement, and strengthen brand identity• Nurtured client relationships and managed client accounts, maintaining updated records and serving as pointof contact and negotiating client/vendor relationships

Assisted with conducting practices, motivating students, and instructing student athletes in game strategies and techniques

Sourced vendors and compiled spreadsheets for sponsorship opportunities for clients

New York, New York, United States

• Collected data for corporate sponsorships, extracted significant insights, and produced reports to present findings to management• Designed and edited PowerPoint presentations/Excel spreadsheets to support the organization of events• Pitched “Big Papi Network” for creative media development• Coordinated with internal teams and media agencies to help execute creative marketing campaigns fromconcept ideation through delivery• Assisted with development of integrated marketing plans across paid, owned, and partner media

Supervised children at on-site camping grounds and on field trips, organized and implemented daily schedules.Worked with the maintenance crew to clean park, groom baseball fields and line soccer fieldsSupervised adult recreation baseball and soccer leagues.

Coached children aged 5-15 years old and refereed 2-3 games per weekSet up drills and lineups, and worked on shooting skills with playersCoached a team of players, aged 5-6 years old, during the summer seasonWorked on developing sportsmanship, ball handling and teamwork skills

Assisted the maintenance crew in building bunkers, fairways and greens to re-open the courseManaged the pro shop after course opened, booking tee times and managing the course schedule

Constructed digital media production studio and infrastructure including technology, lighting, and sound

Participated in phone calls and meetings regarding sponsorship opportunities for clientsCollected data for corporate sponsorships and compiled spreadsheetsCreated Powerpoint presentations and Excel spreadsheets for organizing promotional eventsUpdated agency catalog to include new clientsCreated player cards for the agency’s NFL contracting book, highlighting clients’ statistics and draft positions.Sourced vendors and compiled spreadsheet for accommodations and amenities for clients.Attended and assisted at the agency’s off-site player appreciation weekend in Miami, FL, distributingmerchandise to players, guiding guests to their scheduled daily events, and maintaining redeemable coupon log

Assisted guests by effectively preparing and serving beverages to ensure customer satisfaction.Managed cash register, processed credit card and cash payments.

Bachelor Of Science - Bs, Business Administration And Management, General, Graduated

Activities and Societies: - Student government Council Appropriations Committee - Core Trading Consultants - Men's Club Soccer - Peer.

High School Diploma