Joseph Raad Email and Phone Number

- Established brokers network for the team.- Assisting the direct manager with the process of hiring qualified team members.- Coordinated with company management to ensure communication is clear through effective internal and external communication.- Responsible for the analysis, documentation, and reporting of management information.- Trained five different employees.

- Provided customers with fast and accurate cash handling services, resolving any issues in an efficient manner.- Recognized for exceptional customer service skills and problem-solving ability regarding their payments and contracts concerns.

- Worked well with brokers, achieving 130% increase in sales over the previous year.- Provided customers with fast and accurate cash handling services, resolving any issues in an efficient manner.- Recognized for exceptional customer service skills and problem-solving ability regarding their payments and contracts concerns. - Learned how to handle brokers and all their requests.

- Developed extensive product expertise and maintained an up-to-date understanding of products.- Collaborated with 7 team members in a fast-paced environment to achieve goals .- Recognized for exceptional customer service skills and problem-solving ability.

- The ability to build and maintain goodwill, confidentiality and trust with prospective and existing clients.- Convincing prospective clients that your agency is the right one to handle their sale and agree the terms.Advising on Sale contracts and all other property management related documents.

- Understanding the real estate market and how to sell a property and approach clients and maintain the relationship with them. One of the top producers.- Assisting clients with property sales and development.- Building up relationship with clients to encourage return on business.

- Create and develop promotional tools and campaigns for Samsung Mobiles and air conditions. - Assist Marketing Director with advertising, marketing campaigns, and promotions. - Provide Marketing Director with relevant information and details for promotional reports. - Organize events, and exhibitions. - Approve all artwork from retailers beforehand – banners, flyers, etc. - Coordinate with all departments for prizes & winners of prize draws - Prepare and provide the… Show more - Create and develop promotional tools and campaigns for Samsung Mobiles and air conditions. - Assist Marketing Director with advertising, marketing campaigns, and promotions. - Provide Marketing Director with relevant information and details for promotional reports. - Organize events, and exhibitions. - Approve all artwork from retailers beforehand – banners, flyers, etc. - Coordinate with all departments for prizes & winners of prize draws - Prepare and provide the management with reports related to various aspects of marketing, such as sales analysis, results of promotional campaigns, for the purpose of strategic development Show less

- Assisting Account Managers with updating the Install Base of the Company, collecting the missed data while doing some investigations, updating the database with the new data that was collected.- Also working with Oracle Database 11g, Install base- Made macros for the ASC team which helped in saving time and automating processes that used to take long time.- Had good communication with the Account Managers as it was the main function of our team to communicate with the… Show more - Assisting Account Managers with updating the Install Base of the Company, collecting the missed data while doing some investigations, updating the database with the new data that was collected.- Also working with Oracle Database 11g, Install base- Made macros for the ASC team which helped in saving time and automating processes that used to take long time.- Had good communication with the Account Managers as it was the main function of our team to communicate with the AMs.- Achievements:✓ EMC Bronze Award✓ ITIL certified✓ Yellow Belt Certified✓ Created automated tools for ASC process (iMacros; javascript)- Courses Completed:✓ ISM✓ Facilitator Workshop✓ Business Writing✓ Analytical and Conceptual Thinking✓ ITIL foundations Certificate✓ Improving communication in cross-cultural relationships✓ Lean Six Sigma✓ Problem Framing Show less

o Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc.o Assists with basic troubleshooting, backup, and archiving.o Helps install and improve computer software and network equipment.o Understands the issues involved in administering and maintaining corporate WAN.

o Assists with basic troubleshooting, backup, and archiving.o Helps install and improve computer software and network equipment.o Interacts with internal clients to resolve basic help desk issues; communicates with internal clients in a professional manner maintaining confidentiality.o Provides responses to internal clients in a timely manner.