Support 16+ Component suppliers in Minnesota and South Dakota territory. Assist customers with product designs (demand creation) providing component products that match specifications and design requirements. Support distribution partners with technical help, pricing, availability and product training. Work with customer materials teams on pricing, availability, supply chain programs and alternative options. Market supplier’s new product introductions to target customers.

- Public sector and Government sector sales- Established trust and rapport with prospects to advance the sales process- Provide phone support for customers and prospects- Maintain excellent customer service by providing quotes, estimated delivery time, invoices, and processing RMAs- Set up new customer accounts and enter purchase orders into Great Plains ERP system- Place orders for parts and systems with distributors and manufacturers, and track delivery- Monitor the status of all current orders, ensuring accuracy and customer delivery, resulting in on time shipment and accuracy exceeding 97%- Send tracking information and status updates to customers on all existing orders

- Provided exceptional customer service using professional written and verbal communication skills - Gathered information to make sound clinical decisions and draw conclusions using critical thinking and mathematical aptitude - Utilized technical expertise to make ethical decisions based upon a mixture of analysis, experience and judgment- Maintained a dedication to meet the expectations and requirements of internal and external customers

- Created and implemented individual long term care benefit plans- Customized care plans based on individual needs- Fully reviewed policy coverage to ensure decisions were based on eligibility- Updated case tracking systems daily to ensure all tasks were completed- Multitasked and prioritized tasks contingent on importance and deadlines- Communicated effectively with claimants and stakeholders to ensure care plan understanding

Responsible for creating and implementing individualized plans for individuals with mental disorders and traumatic brain injuries to increase efficiency in various aspects of daily living. Create and Implement individualized plans to increase independence in various aspects of daily living. Reporting all results in the form of Quarterly reviews, annual plan revisions and direct contact with all individuals team members. Work directly with individuals to meet goals created to increase an individual’s independence in various areas. Creating and maintaining rapport with individuals, family members and case managers to ensure effective and efficient services. Report any maltreatment of individuals, of many different types, to Adult protection and report incidences. Create and maintain a personal weekly working schedule, file documents, obtaining signatures for Quarterly reviews and plan revisions, document expenses and mileage and other various forms.

Responsible for helping individuals with strong and severe behavior disorders develop social skills, work skills and improve other mental health issues. • Implement individual support plans and behavioral programs for individuals with mental disabilities and mental health issues• Provide direct care and physical interventions with individuals• Provide direct support for individuals who work outside of the Chrestomathy Day program• Alter program plans to better support individuals and their individual goals• Work with staff to oversee twelve clients in a program roomo Ensure client safety o Maintain appropriate behavior of clientso Educate clients to help them achieve their goals

Intertex Painting is a construction company that focuses on residential and commercial building painting with headquarters in Eden Prairie, MN Crew Manager• Managed 3 to 5 crew members on painting projects. • Provided professional and timely services• Maintained a safe and profitable work environment• Acted as sales representativeo Finding new leadso Gathering information to prepare estimates