Joseph Rakowski

Joseph Rakowski Email and Phone Number

Product Manager @ BRG
Waterville, OH, US
Joseph Rakowski's Location
Waterville, Ohio, United States, United States
Joseph Rakowski's Contact Details

Joseph Rakowski work email

Joseph Rakowski personal email

n/a
About Joseph Rakowski

Dynamic, growth-oriented Senior Technical Analyst with a proven track record in crafting and managing bespoke projects that elevate customer and employee experience programs. Expert in ensuring quality implementations, fostering strong customer relationships, delivering training, and constructing sustainable documentation. Skilled at diagnosing and resolving technical platform issues, and adept at scoping and implementing innovative solutions to enhance client programs.Skilled in: QA, documentation, training, implementation, managed services, project managementProgramming and scripting: Javascript, HTML, CSS, VBA, GraphQLProfessional OS Experience: Linux, Windows, MacOS

Joseph Rakowski's Current Company Details
BRG

Brg

View
Product Manager
Waterville, OH, US
Website:
thinkbrg.com
Employees:
2108
Joseph Rakowski Work Experience Details
  • Brg
    Product Manager
    Brg
    Waterville, Oh, Us
  • Booz Allen Hamilton
    Lead Technologist - Associate
    Booz Allen Hamilton Oct 2024 - Present
  • Medallia
    Professional Services - Technical Senior Analyst
    Medallia Oct 2021 - Oct 2024
    Successfully integrated numerous new products into existing client program roadmaps, created documentation and training materials to support long-term program health as new features are continuously integrated.Guided clients in configuring Medallia’s experience management software to best fit their Customer Experience and Employee Experience needs and improve their KPIs.Led and conducted client facing product showcases to demo new features.Led technical platform training for internal tech team and external customer teams to enable all parties on the tools needed to configure their experience management programs.Partnered with customers on identifying their use cases and bringing that information back to the product team.Collaborated with engineering and product teams cross-functionally in an Agile framework to align new products with client needs.Managed the technical aspects of complex financial experience management SaaS programs, spanning multiple teams, ensuring successful delivery and integration of data flow processes, monitoring, user access, and continued platform feature stability.Acted as the SME for scoping, and estimating effort for recurring and ad hoc implementations for a product suite.Oversaw bug tracking and remediation for internal and client projects.Routinely identified and escalated risks found in scoping and QA, and proposed solutions.Managed quarterly release QA processes for various projects within a financial client’s program.Owned development and management of test scripts, QA processes, and overall QA workflow across the entire program team.Creatively used existing platform tools and behavior to solve for new customer use cases.Created custom code for survey behavior, reporting calculations, and data ingestion using JavaScript, HTML, XML, and GraphQL within the Medallia platform framework.
  • Inmoment
    Application Specialist
    Inmoment Feb 2021 - Oct 2021
  • Inmoment
    Associate Application Specialist
    Inmoment Aug 2019 - Feb 2021

Joseph Rakowski Skills

Mathematics R Public Speaking Google Suite Office 365 Microsoft Powerpoint Software As A Service Data Analysis Relational Databases Spreadsheets Troubleshooting Cascading Style Sheets Html Microsoft Office Microsoft Word Sqlite Microsoft Excel Javascript Visual Basic For Applications Sql Python Teamwork Project Management Research Unix Statistics Databases

Joseph Rakowski Education Details

Frequently Asked Questions about Joseph Rakowski

What company does Joseph Rakowski work for?

Joseph Rakowski works for Brg

What is Joseph Rakowski's role at the current company?

Joseph Rakowski's current role is Product Manager.

What is Joseph Rakowski's email address?

Joseph Rakowski's email address is jr****@****lia.com

What schools did Joseph Rakowski attend?

Joseph Rakowski attended Miami University, Miami University.

What skills is Joseph Rakowski known for?

Joseph Rakowski has skills like Mathematics, R, Public Speaking, Google Suite, Office 365, Microsoft Powerpoint, Software As A Service, Data Analysis, Relational Databases, Spreadsheets, Troubleshooting, Cascading Style Sheets.

Who are Joseph Rakowski's colleagues?

Joseph Rakowski's colleagues are Chris Brown, Annelise Mcquay, Katy Krucher, Ernest Dixon, Corbin Brosious, Lauren Chase, Eli Levinowitz, Jd, Mba, Cpa.

Not the Joseph Rakowski you were looking for?

  • Joseph P. Rakowski

    First Vice President , Portfolio Management Director, Financial Advisor At Morgan Stanley
    Cape Coral Metropolitan Area
  • Joseph Rakowski

    Human Being, Creative Writer, Manager Of Things Big And Small, Such Is The World.
    United States
  • Joseph Rakowski

    Philadelphia, Pa
    5
    gmail.com, netscape.net, ballinger.com, newhudsonfacades.com, newhudsonfacades.com

    1 +121587XXXXX

  • Joseph Rakowski

    Greater Philadelphia
    10
    aol.com, pdcpharmacy.com, pdcpharmacy.com, verizon.net, pdcpharmacy.com, aol.com, trion.com, accolade.com, cigna.com, aon.com

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.