Shift Lead in charge of sales, accountable for employees under me, accountable for closing registers and counting profits. Winner of vertical sales competition Decemeber 2023.

Interpersonal relationship management with houseless residents. Introduction to community and exiting from communities. A whole lot of caring about what these residents where trying to accomplish. Management of staff of 15+. Caretaker of property including purchasing of all needed goods (laundry, food, and supplies as needed).Human Resources workload including onboarding, layoffs, Workers Compensation claims. HMIS management (crm for social work)at case manager III level. Short time at this position as it was a hard position both physically and emotionally.

Open new retail locationsWarehouse operationsHiring and firing responsibilitiesMarketingSalesProject ManagementDay to day operations of one of the largest retail cannabis chain in OregonManaging compliance to stay within OLCC guidepostsOrder physical suppliesEnsure safety and security of retail environmentCreate Standard Operating ProceduresManage staff at all levelsDirect sales at all levelsVery competitive industry with a lot of movement

Developed team culture and lead team to attain and maintain key metricsResolved escalated customer phone callsDeveloped tracking tools for metrics to assure they are met and measuredRepresented the UI program in collaboration with other Agency departments to improve service delivery.Managed staff onboarding, resourcing, development to drive increased team productivity. Created quarterly review Led on monitoring and evaluation Managed staff goals Managed staff metrics Managed remote and in office staff Managed staff within union environment following bargained contract language Selected staff members for special projects Worked with Human Resources for retention and termination of staffManaged and maximised strategic operational resources, while ensuring operations met agency, state and federal requirements.Supervised frontline workers during COVID pandemic in a busy remote call center environmentLed the employee improvement process project to create change management initiativesWorked with State of Oregon Equity and Inclusion standards

Recognized for exceptional service in support of the US Census Bureau Field Directorate Community Partnership and Engagement ProgramServed as liaison to the Governors Census Task Force and 16 Complete Count CommitteesPlanned and implemented strategic plan for field work Oversaw field operations Coordinated community outreach for 26 counties and 743 partner organizations Led nation in Complete Count Committees created with 16 McKenzie County Complete Count Committee oversaw largest percentage growth in population for a county in the nation Created North Dakota Virtual Concert eventSupervised and trained recruitment and support staffPlanned, developed, and coordinated the partnership agreements to ensure collaboration at all levels Addressed questions, concerns and issues related to current and potential partners and stakeholders Resolved problems encountered and determined the need for renegotiation Established partnership agreements with federal, state local, and tribal governments, as well as local businesses and community groups Developed presentations, delivered briefings, conducted meetings, and promoted partnerships with various governments, local businesses and community groupsDeveloped specific strategies to eliminate enumeration barriers in support of the Decennial Census

Sales of ATVs, UTVs, snowmobiles, and pure fun.

Managed $978 million ($978,000,000) Transportation Improvement PlanProject Managed Regional Freight Study Traffic Count Monitoring Report Building Permit AssessmentManaged public outreach Public comment meetings Manage MPO Facebook pageServed as liaison for BNSF historic rail bridge mediationReported to Technical Advisory Committee and Policy BoardDeveloped presentation, held briefings, and conducted meetings with stakeholders to determine future funding of projectsProvided clear and concise written notices, documentation, and request for proposalsAnalyzed traffic counts, traffic congestion, traffic collisions, and traffic patterns for future developmentDetermined Traffic Analysis Zones

Collaborate with regional retail leadership team and marketing team to develop, implement, and analyze marketing initiatives and strategies.Work closely with marketing teams to create programs.Create programs that drive brand loyalty.Attend trade shows and events to market product.

Served as Liaison between cultural and archeological staffModernized the material source request processAnalyzed analytics and researched to shape and create policyAnswer queries by the general public and managementAdministered the material source approval programServe as the primary contact for applicant (contractor) and transportation project engineers.Create GIS maps and pit area and avoidance GIS shapes to depict approved locations and avoidance areas in a four state area for use on NDDOT projects.Produce final material source approval certificates for contract applicants.Analyzed analytics and researched to shape NDDOT Design ManualChapter II – Section IV: Wetlands, Vegetation & Environmental PermittingNoise Policy and GuidanceOrganize and maintain records and information.Write and edit documents for publication.Coordinate with the Department’s Environmental Section StaffWork within National Environmental Policy Act (NEPA) frameworkWork with Environmental Commitment Tracking System (ECTS) for wetlandsReview consultants wetland monitoring reportsCoordinate with the Department’s Cultural Resources StaffWork within NEPA frameworkInvolvement with Tribal Consultation Committee

Managed North Dakota Clean Cities CoalitionCreate the Annual Operating Plan which includes goal setting and creation, gathering budget information and setting the meeting schedule for the yearManaged $200,000 ad campaign for Ethanol fuel which comprised of choosing a vendor via a RFP process, managing the project, measuring progress and responding to technical questions as well as many other ad campaigns and public relations projectsParticipate in Energy Independence Summits for alternative fueled vehiclesLobby at the state and national levelPresent at conferences and meetings regarding the Clean Cities and natural gas vehiclesManage coalition meetings for the North Dakota Clean Cities and conference callsCreate and manage events such as the Natural Gas Tour which was held in six different North Dakota cities with speakers from six statesGather and compile data for quarterly fuel reportDraft grants requiring collection of data and strong writing skillsGrant administration to ensure daily activities fulfill requirements Attend Clean City Universities and ConferencesGather alternative fuel data usage data to be used in reporting for the US Department of EnergyWork in conjunction with the North Dakota Department of Health (NDDOH) on radon education and mitigation by way of public relations and community outreach utilizing trade shows, distribution of radon kits as well as ad campaignsPartner with the NDDOH on the fifth grade poster contest which includes providing the education segment as well as presenting the state winnersRespond to general questions and complaints

Managed and trained a team of sixteen to increase voter turnoutResearched and developed campaign talking pointsAided NDPEA members to organize them for Health Care ReformMediated between NDPEA Executive Director and Health Care Coalition OrganizationsCollaborated with Health Care Coalition PartnersIdentified, persuaded and turned out votersRecruited and trained a volunteer base Scheduled and met one on one with volunteersAttended Midwest Academy, Organizing for Social ChangeCreated Grassroots Teams for volunteer activityLed Grassroots Team meetings and eventsWorked with AFL-CIO campaignBuilt and maintained a new media campaign through NDPeople.org website and FacebookCreated 100+ new contacts from small business and young peoplePresented to small groups and university classes on tax fairness

Worked person-to-person contact to find the right product for the customerCreated trust between professional and customer

Maintained an area of over 200 miles of policy holders and over $500,000 of premiumsManaged a team between four to seven people to sale and service past and new customersPlanned and maintained proper training and strategy meetingsSupervised field agents and documented their weekly production

Taught students the fundamentals of public speakingManaged group dynamic and fostered strong team play