Align IT Solutions is a small, energetic, highly skilled IT consultancy. We believe that IT solutions should improve the functioning (and the success!) of small and mid-sized businesses, not leave you feeling confused and clumsy. We provide:STRATEGIC ADVISORY SERVICES (a bird's eye view for improved efficiency)It's pretty critical to us that we meet with you to understand your business operations, your key business objectives and your current supportive technologies. We then deliver immediate and multi-year IT plans focused on improving operational efficiency, meeting strategic business goals, addressing key technical issues and stabilizing costs.ON-DEMAND SERVICES (aka "your go-to gap-filler")Got a one-off project that requires additional expertise? Or monthly tasks you’re just not getting to? We’re your go-to gap-filler!We particularly love migration projects, mail system upgrades, overseeing the transition from an in-house exchange server to hosted mail, managing and testing back-ups, replacing firewalls and upgrading networks.MANAGED SERVICES (aka "technical housekeeping")Are your devices, servers and networks being proactively watched and maintained? Are IT issues addressed before the impact is out of control?From keeping your systems up-to-date and optimized to running defrags on your hardware and regularly scanning for malware, we’ll take care of your technical housekeeping. Think of us as the butler of your IT mansion, making sure your estate is secure and efficient.CLOUD HOSTING (helping you stay nimble and secure)Ready to empower your mobile workforce to be productive wherever they are? Or need a more reliable, secure cloud solution?Working in the cloud comes with financial benefits, improved accessibility and professional support. We’ll help you stay nimble by providing solutions that are scalable and budget-conscious – including cloud-based email, backups and security features.

Performed project implementation work including server migrations and network infrastructure upgrades for small and medium businesses.Provided escalation ticket support.

Lead the design, implementation, and support of theHALOTEQ hosted private cloud infrastructure (iQloud)including: hypervisor, storage, network, and managementarchitecture components.Worked to tune the ongoing architectural design to align with a monthly recurring revenue stream, realistic technology investment, and refresh intervals. Responsible for maintaining the core multi-tenant network architecture for VMware vSphereand View products. Met with strategic clients providing: sales engineering, business process review and account management.Lead the research and development efforts for core products and services.Performed project implementation engineering, andescalation support.

Worked to streamline and update the existing IT infrastructureincluding: telecom circuits, firewalls, switches, andservers.Implemented a two node VMware vSpherecluster and EqualLogic iSCSI SAN array to migrate andconsolidate legacy servers to new infrastructure achievinga 12:2 consolidation ratio, reducing operating costs andproviding a flexible architecture for future growth.Installed BlackBerry Enterprise Server and ExchangeActiveSync components to enhance communication andmobility for senior leadership and directors. Planned, installed, and configured the IT infrastructure to support the multi-campus vision. Networked the Shrewsbury and Baltimore sites to the Timonium campus using highspeedlinks and VPN tunnels. Managed vendors on construction projects and projectimplementations. Supervised the Helpdesk\DBAemployee and an IT services contractor.

Responsible for network administration, systemsmaintenance, and technical support of a twelve buildingcampus network. Performed an analysis of the existingnetwork infrastructure, produced a three-year technologyplan, and annual capital campaign funding requests toaddress critical needs. Corrected recurring critical server infrastructure problems by designing and implementing a two node VMware ESX cluster and EMC SAN. Performed P2V conversions of aging physical servers and migrated them to the virtual environment. Addressed campus-wide network bandwidth constraints by designing and implementing a routed gigabit backbone network.Designed and installed a new classroomtechnology retrofit including LCD projectors and eBeaminteractive whiteboard components. Partnered with IBM to develop an academic laptop leasing and purchasing program to provide all students with an affordable laptop.Implemented a NAC appliance to improve and automatethe registration and security evaluation of student ownedcomputers.Provided technical support and engineering efforts to support 65 staff employees and 125 students. Developed and maintained operating budgets. Performed project and vendormanagement for construction projects and technologyimplementations.Supervised the helpdesk technician employee.