Joseph Rogero Email & Phone Number

Philadelphia, Pennsylvania, United States

• Developed multiple audit findings involving complex legal and developing regulatory areas• Utilized various databases to obtain and analyze thousands of pages of audit evidence • Issued management advisory to showcase immediate life, health, and safety issues identified during audit• Trained multiple new employees on agency best practices in order to successfully integrate them• Managed difficult relationships with internal and external stakeholders across the globe

Philadelphia, Pennsylvania, United States

• Audited multiple government programs and helped to craft recommendations to improve performance• Analyzed hundreds of thousands of lines of transactional data, in partnership with data specialists• Issued audit report, whose results will save tens of millions of dollars over the next decade• Researched and summarized hundreds of government technical documents, to provide support for audits• Worked in small teams of five to eight people on multiple audits, which came in on time and on budget

Jackson, New Jersey, United States

• Solved complex ticketing issues and other Guest concerns at amusement park visited by 3.22 million customers annually • Investigated large databases and used sales software to identify discrepancies and reconcile guest needs• Resolved Guest complaints by listening attentively and communicating effectively often under adverse conditions• Processed purchases that ranged anywhere from $5 to $800 dollars

Millstone, New Jersey, United States

• Managed operations of two-person dishwashing crew at restaurant serving approximately 330 daily • Repaired and maintained essential equipment by troubleshooting and working with fellow co-workers and by gaining an understanding of kitchen equipment• Partnered with the head chef to enforce policies and procedures that ensured kitchen efficiency• Increased restaurant performance by creating workflow strategies that improved intra department cooperation• Supervised and trained approximately 3 new dishwashers