Joseph Rogero Email & Phone Number

Philadelphia, Pennsylvania, United States

• Developed multiple audit findings involving complex legal and developing regulatory areas
• Utilized various databases to obtain and analyze thousands of pages of audit evidence
• Issued management advisory to showcase immediate life, health, and safety issues identified during audit
• Trained multiple new employees on agency best practices in order to successfully integrate them
• Managed difficult relationships with internal and external stakeholders across the globe

Philadelphia, Pennsylvania, United States

• Audited multiple government programs and helped to craft recommendations to improve performance
• Analyzed hundreds of thousands of lines of transactional data, in partnership with data specialists
• Issued audit report, whose results will save tens of millions of dollars over the next decade
• Researched and summarized hundreds of government technical documents, to provide support for audits
• Worked in small teams of five to eight people on multiple audits, which came in on time and on budget

Jackson, New Jersey, United States

• Solved complex ticketing issues and other Guest concerns at amusement park visited by 3.22 million customers annually
• Investigated large databases and used sales software to identify discrepancies and reconcile guest needs
• Resolved Guest complaints by listening attentively and communicating effectively often under adverse conditions
• Processed purchases that ranged anywhere from $5 to $800 dollars

Millstone, New Jersey, United States

• Managed operations of two-person dishwashing crew at restaurant serving approximately 330 daily
• Repaired and maintained essential equipment by troubleshooting and working with fellow co-workers and by gaining an understanding of kitchen equipment
• Partnered with the head chef to enforce policies and procedures that ensured kitchen efficiency
• Increased restaurant performance by creating workflow strategies that improved intra department cooperation
• Supervised and trained approximately 3 new dishwashers