Joseph Rustemeyer Email & Phone Number

Bloomington, Il

Assists the General Manager in the day to day operations of the businessHandle the bookkeeping for the company by performing daily accounting tasks such as invoicing all sales, recording all payments, tracking purchases, reconciling bank accounts and other various financial tasksAssists customers in store with either picking up an order or placing a new oneAnswered incoming calls and either assisted the caller or directed them to the correct personUpdate pricing throughout the store

Provided customer support from a remote work environment.Handled inbound calls, placed outbound calls and responded to emails to assist customers.Placed outbound calls to potential new customers to sign them up.Assisted customers in importing new data into their account and exporting existing data.Performed account setups for new customers.Assisted customers in making changes or updates to their current account.Assisted the development team in testing new improvements to the program.

I'm in charge of all project setup/changes at Direct Connections International. I handle all initial project setups and changes to those projects, special reporting for our clients, setting up and sending of follow up materials for projects, and ensuring our clients receive their leads nightly. I am also in charge of our IT infrastructure. I maintain our servers and workstations.

Assisted the production coordinator in their duties. Which included new project setups, changes to current projects, reporting, setup and sending of project related materials, and ensuring the clients receive their leads at the end of the day.

TSR in an outbound business to business callcenter. I worked on a variety of projects ranging from list updating to following up on leads for mortgage brokers to lead generation. I primarily worked on technology related projects.

Followed up on leads generated by the callcenter. Took incoming calls from insurance agents regarding auto glass claims.

Outbound business to consumer callcenter. I generated leads for the inside sales reps to follow up on.