Joseph Santillan Email and Phone Number

Part of a global agile team in charge of the support for MidasPlus and Payplus FTS systems for Germany, France, Poland, the United States, Singapore, Hong Kong and China. Responsible for system availability on and off business hours, development, incident & problem management, change management and business support.

Responsible for Application system & business support; development, incident, problem & change management in Asia; production supervisory to IT Administrators, system administration, computer operations and planning in Singapore; technical study on version changes and migration to higher platform; project management and staff training.

Responsible for Application system & business support; system development, implementation and operations in Asia; technical study on version changes and migration to higher platform; project management.

(Formerly Misys International Banking Systems, Inc. Philippines)Team Leader Jun 2004 – May 2006Technical Lead Dec 2003 – Jun 2004Senior Analyst Apr 2003 – Dec 2003Senior Programmer Dec 1999 – Apr 2003Programmer Apr 1997 – Dec 19999 years of experience in customer support, development and implementation of MidasPlus, one of the world’s leading international banking solutions. 3 years of experience in team leading, responsible for day to day co-ordination and control of systems support, design, construction and testing activities for development projects in order to ensure that projects are delivered in line with deadlines, quality targets and budget.