Joseph Schifsky Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Mn, Us

Minneapolis, Mn

Assisted with a major, 8-month-long transition to overhaul accounting and admin processesKept the lines of communication for the "Wedge" neighborhood open to residents, businesses, city officials, and event/planning partners; ongoing correspondence with consultants to gather feedback on major road changes; creating and sending weekly newsletters to 900 subscribers; social mediaAdministrative work including forms for the City of Minneapolis, financial review and record-keeping, researching and reviewing requests, bylaws, and any other incoming infoWriting out processes and procedures for current and incoming board membersEvent planning and promotion for monthly board meetings and annual events

Phoenix, Az

As both Associate Marketing Manager and Senior Marketing Specialist, I had a full-time focus on planning, creating, and performing over a hundred live and recorded webinars and presentations; topics included live walkthroughs of website builders and marketing tools, best practices for online businesses, including one presentation to Australian Olympians as part of an Australian marketing effortPresented weekly live webinars as part of the onboarding process for GoDaddy Websites + Marketing users; consistent positive data showing correlation of webinar attendees and product retention/usageRegular troubleshooting and usage of website builder and marketing toolsIn-person presentations in Las Vegas, Phoenix, and Baltimore, as well as manning a GoDaddy “table,” speaking to product offerings and GoDaddy information to all visitorsOngoing coordination and collaboration with dozens of other marketing and developer teamsTrained and managed six GoDaddy employees on various products as well as presentation strategiesUsage of Marketo, Salesforce, and other tools to track presentation data

Phoenix, Az

Phoenix, Az

Managed contact/support email inbox, live chat lines, and phone lines for Mad Mimi & its acquired rebranding of GoDaddy Email Marketing throughout its acquisitionPresented regular live tutorials for the email marketing product and eventually Websites + Marketing Thorough product testing and troubleshooting for customer issues and new featuresUsage of dozens of tools and services, such as JIRA, Confluence, Sharepoint, Smartsheet, Tableau, Marketo, Salesforce, Kibana, and other bespoke tools for smaller teamsWorked with developers and project managers on sprint roadmaps and in-depth product QA testingTrained sales and support teams across GoDaddy at "roadshows" to help them better understand the products

Remote

As supervisor, I managed all aspects of the front end for the downtown Minneapolis Whole Foods Market store. Kept the customer service flow running smoothly by managing and training cashiers, handling customer returns, incoming phone calls, and cash-handling dutiesAs cashier, I worked the register for three stores total, including assisting with the store opening of a store in Lincoln, Nebraska, helping to train other cashiers on good practiceLearned ways to engage with all types of personalities of customers, from the ones who were open to banter, questions, and friendliness, as well as those who just wanted to be in and outCreated several fun activities for our team, including an ongoing trivia competition for employees to better learn produce codes, interesting facts about our products, and Whole Foods events

Following Huntington curriculum, I taught prospective college students how best to prepare for the English and Reading sections of the ACT. Sessions were two hours at a time, one-on-oneWork involved researching the curriculum and developing lesson plans ahead of sessions, catered to each students’ styleDeveloped a strong focus on unique, individual teaching styles for a variety of students. One example being several sessions with a student who was particularly opposed to learning, including being fairly rude to all the tutors in the location. After working with him with different strategies, we were able to determine what it was that he preferred in teaching, and get back to much more productive sessions