Managed Wells Fargo's digital platform SSL certificate renewal for all applications. Utilized tools such as Sharepoint, Service Now, Jira and Confluence to coordinate and manage change within the enterprise. Managed relationships across multiple application teams to ensure certificates were validated and installed on schedule. Drafted game plans, facilitated reviews and managed the installs onto servers.

Managed a team of designers and developers, ensuring the successful delivery of multiple design projects for the company.Worked closely with stakeholders to understand their needs and ensure project deliverables met their expectations.Developed and managed project budgets, ensuring projects were completed within budget constraints.Coordinated with cross-functional teams, including product, engineering, and marketing, to ensure projects were delivered on-time and within scope.Implemented agile methodologies, facilitating daily stand-ups, sprint planning, and retrospectives, to ensure project teams were aligned on goals and deliverables.

Planned and executed talent acquisition & onboarding for various local, county & state elections overseeing 100+ staff resulting in many successful campaigns. Discussed program deliverables and defined KPI’s with executive leadership and executed project timelines. Developed structured spreadsheet functions to efficiently generate database reports for stakeholders. Analysed data, identified trends within our target demographic and created reports to adapt campaign strategies.

Led a team of 5 associates and built out the client database infrastructure that provided real-time insights into the status of projects to inform strategic planning to our marketing team. Increased customer engagement by 200% by reviewing data and presenting insights on the most effective methods of engagement to stakeholders.