• Managed and updated customer accounts through salesforce to provide accurate and active customer service, filed and notarized registration and title DMV paperwork, provided feedback to developers and used metrics to boost our overall NPS score.• Operated a rollback Isuzu delivery truck to deliver sold and purchased vehicles from customers and company partners for a better online car dealership experience.• Manage hauler fleet to keep vehicles up to date on service records and perform quality assurance assessments for safety requirements. Created and maintained relationships with local vendors to provide services and equipment for each delivery vehicle.• Traveled to multiple markets across the U.S to provide aid by helping operations, creating a direct line to management, and increasing overall customer experience quality.• Partnered with the centralized logistics team to validate vehicle locations, departures, build transportation trips, and designate drop off locations within the Texas market.• Selected and managed a team to provide support to our daily operations including lot management, vehicle emissions, and provided feedback to make our daily performance goals.

• Collected and surveyed carbon emissions, rainfall percentage and other natural variables from the Texas A&M Research cotton and corn farm • Compiled multiple regression analysis to evaluate increasing variables over the past 3 years to compare evapotranspiration to farms globally• Created and clarified informational poster presentations for the department of agriculture to educate students and faculty

• Designed off shelf displays and placed them strategically to increase store sales• Participated, created, and supported in-store events related to new product launches, holiday resets, and seasonal events• Inventoried stores’ stock and assisted management with re-orders and missing displays• Recommended, selected and helped locate merchandise based on customer needs and desires• Planned, scheduled, supervised, and assisted with plan-o-gram resets, store remodels, POP/POS placement, data• Used company and store handheld devices on a regular basis to collect accurate store level information for an assigned territory

• Coordinated all cash and credit transactions via computer register• Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires• Assisted and trained new associates in all cash register responsibilities including balancing, handling customer purchases and organizing cash register• Thoroughly learned the company’s product offerings and contributed to an increase in monthly sales

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.• Consistently assessed customers' needs and made appropriate recommendations that drove sales• Met and exceeded sales goals by creating marketing strategies and utilizing promotions

• Operated computer software systems for purposes of data entry, written communication, cash• Exceeded management's expectations for signing up customers for store rewards program and to apply for store gift cards• Assisting with new hire of training with cash register and also with customer service importance.• Oversaw the maintenance and cleaning of the parking lot, foyer, common area, rest rooms, and floors of the entire store.