Managing the ministry’s records and providing records management for both electronic and physical records. Overseeing the RIM Program project activities and facilitating the adoption of RIM best practices across teams.Interpreting and applying FIPPA requirements, developing solutions, and providing recommendations to requests.

Interpreting and applying FIPPA requirements, developing solutions, and provide recommendations to requests. This includes researching precedents for requests and appeals, and identifying contentious issues and recognizing risks.

Establishing and maintaining a centralized repository of digital assets that provide specialized functions to catalog, index, store, preserve, manage access to, retrieve, and use rich media. Coordinating all digital products and developing and implementing a long-term management strategy for the program. Responsible for organizing assets for preservation and reuse.

Strategy & Planning• Preparing a long-term plan for categorizing, indexing, and archiving all content and information resources• Participating in the development of a comprehensive taxonomy for organizing information resources based on business goals and requirements from stakeholdersOperational Management• Managing the storing of enterprise content, including documents, contracts, guides, handbooks, policies, procedures, • Developing operational architectures for content on shared drives, development servers, application servers, and databases• Compiling and maintain a detailed inventory of existing electronic and paper resources; identify knowledge gaps and make recommendations• Providing reference and research services for end users, unit managers, business stakeholders, and consultants• Training and instruct employees on locating and filing content and how to perform searches online, in databases, and any other electronic resources where research is done• Collaborating with content owners to develop plans for integrating and delivering content to intranets, extranets, portals, Web sites, document repositories, and content management systems• Collecting and maintaining metadata of information resources for search engine purposes; lead the creation of search engine functionality• Managing information resource usage across the enterprise• Developing, implementing, and enforcing appropriate resource usage policies• Liaising with systems experts on hardware and software issues that affect the availability and accessibility of information resources

Establish and maintain a centralized repository of digital assets that provide specialized functions to catalog, index, store, preserve, manage access to, retrieve, and use rich media. Coordinating all digital products and creating archives.Developing and implementing a long-term management strategy for the program. Responsible for organizing assets for preservation, reuse, and return on investment. Inventorying requirements and researching and designing DAM systems specific for TMAD, based on key criteria: Media size; Media types; File types; Implementation. • Curating and cataloging content• Ensuring all future digital assets are properly cataloged in content platforms (image archive, website backend)• Metadata and keyword tagging on all assets• Tracking the release of new images (advertising, editorial, social media) and handle all asset requests from internal and external sources• Managing version control and access• Establishing best practices and improving standard operating procedures• Identifying goals and working with IT team.

Providing advise to clients on a range of service: Needs Assessment; Creating or Modernizing Information/Records Management System; Strategic Planning; Policies and Procedures; File Classifications; Records Retention Periods; Disposal Guidelines; Staff Training; Knowledge Management Assessments; Archives Program Development and Privacy Protection. Achievements include: Provision of records management program consulting services for a client specializing in Voice of the Internet - Conducted review of record keeping practices from defining the business and technical requirements, through to creating a folder structure sufficient to manage a range of project documentation covering a mix of paper-based and digital records, and protection of proprietary information; Provision of records management program consulting services for a non-profit organization - Created and developed project plan for reformatting information for security of information; and Providing Records and Information Management Governance for an Ontario Agency: Developing an overall framework and Information Governance structure; Creating a Records Management Program; Developing Records Schedules in full Regulatory Compliance; Supporting business processes and operations; Improving access to information; and Protecting vital records and privacy.

Records Information Management• Ensure OAC’s Records Management and Retention Program is in accordance with established records retention schedules, policies, standards, practices and legislative requirements• Develop, update and implement records information management models, methods, tools, processes and policies• Operationalize records retention requirements and routine storage and destruction of records with all departments/sections, including annual records disposition with off-site records storage vendor transfer of records • Develop procedures to assist business units in the implementation of effective records management best practices for paper and electronic records• Develop and implement a universal electronic naming convention and electronic records management systemFreedom of Information and Privacy• Administer and coordinate OAC’s FIPPA compliance program, including the development, implementation and maintenance of standards, guidelines, protocols, policies and procedures• Manage and respond to all formal FOI requests, which includes working with key personnel to search for responsive records, reviewing records, preparing fee estimates, making recommendations on the disclosure of information, redacting information, identifying issues with respect to the disclosure of information, drafting responses and submitting responses• Oversee the appeals, privacy complaints and reporting process with the Information and Privacy Commissioner of Ontario Act as the expert resource on the interpretation of FIPPA and present recommendations and decisions to the Director & CEO, as Agency FOI Lead

Managing corporate records retention schedules in accordance with formally approved policies, identifying recordkeeping requirements and retention periods in collaboration with business owners and legal counsel, and drafting and successful completion as per the Province of Ontario standards. I also advised Ontario Securities Commission staff in managing records in all formats in compliance with the Archives and Recordkeeping Act and related government directives, and I supported the Records Officer program and ensuring compliance with protocols.

The position comprised Records Management and Archival responsibilities, designed to provide economy and efficiency in the creation, organization, maintenance, use, retrieval and disposition of all corporate records, including electronic records, within an established business process to ensure that needless records will not be created or kept and valuable records will be preserved. Business records are readily retrievable so that staff can access the information in a timely manner in order to make an informed strategic business decision. This program promotes operational efficiency and the principles of open government, public accountability and enhanced government transparency.

Providing expert advice to staff and AO clients in order to ensure strategic linkages are identified and maintained; work with staff to ensure effective coordination and timely completion of project based, value-added and customer focused deliverables; ensure institutional standards are communicated and applied to all projects.Fostering change management among staff to develop an organizational culture that supports institutional planning; ensure that issues are identified and resolved effectively and efficiently; participate in outreach activities; and plan for the quarterly deliverables; and identify, analyze and recommend solutions to problems.Supervise and lead staff on a regular basis; mentor junior staff members; coordinate work for consistent approval of the Archivist of Ontario.Training new staff on internal processes; lead team projects to successful completion and within set deadlines; monitor and review work of staff in accordance to institutional standards and archival best practices.

Managed the Health/Social Portfolio, and responsible for the appraisal, acquisition, arrangement and description of records relating to two very large ministries and private records of the social sector.Provided advice and direction to various Ontario government ministries on the management of Ontario government records.Provided specialized reference services to ministries, agencies, lawyers, police forces, historians, genealogists and the general public and facilitated access to archival recordsManaged the preservation of records in all formats including visual, electronic and paper through the application of preservation and maintenance standards, the monitoring of storage conditions and ensuring the stability of recordsAnalyzed, identified, and recommended disposition of records for efficient management.Provided group leadership and mentoring to staff.Expert knowledge of: archival theory and practise, and current trends in the appraisal field; recorded information management practises and policies; information technologies; preservation standards techniques and practises; archives-related legislation, including the Archives Act, Copyright Act, Freedom of Information and Protection of Privacy Act.

Providing professional research, fact checking, project management, editing, and writing for publishing author for completion of three writing projects on time.Supporting the Producer of television cable show, contributing ideas, contacts and sources, selecting and interviewing possible contributors, writing relevant briefings on weekly basis.Providing superior research on relevant information from the most comprehensive sources and analytic interpretation for a Professor at the Faculty of Management, University of Toronto, for a large research grant project. Delivered quantitative research and systematic empirical investigation and analysis of survey results on business audit rules and regulations.Reading manuscript and copyediting book for a Toronto-based independent policy analyst.