Joseph Spallone

Joseph Spallone Email and Phone Number

Customer Experience Consultant & Advisor @ Co-Equal
Joseph Spallone's Location
Los Angeles, California, United States, United States
Joseph Spallone's Contact Details

Joseph Spallone work email

Joseph Spallone personal email

n/a

Joseph Spallone phone numbers

About Joseph Spallone

As you may have heard, the entrepreneur path/desire is not linear. I can't perfectly explain it but recently it's manifested to the point where if I didn't take this leap of faith, I'd be unhappy for never trying. I've very recently decided to follow my dreams and pursue a passion project of mine, that has been in the works for several years. In the interim, I'll be moonlighting as a Customer Experience Consultant/Advisor. Please feel free to connect if interested. About Me:I take a lot of pride in my work ethic and I've seen that be one of the main contributors to the progress I've made in my professional career. I make sure I give any aspect of my job 100% effort. I work well individually and with others. I make sure to maintain the right amount of confidence in myself when it comes to anything in life. Enjoy having fun and working hard. Fast learner, I firmly believe once I am taught a task I can pick up and do a tremendous job with my new task.Accomplishments:During my tenure at MVMT, I successfully led multiple high-profile customer-centric initiatives that contributed to significant revenue growth (20%+) before exiting to Movado Group in a deal worth up to $200MM.Purchased and Co-founded a food truck business. The New York Ice Connection. We specialize in providing services for special events such as birthday parties, school events, and film/movie events.

Joseph Spallone's Current Company Details
Co-Equal

Co-Equal

View
Customer Experience Consultant & Advisor
Joseph Spallone Work Experience Details
  • Co-Equal
    Founder-Ceo
    Co-Equal Sep 2022 - Present
    Los Angeles County, California, United States
    Providing best-in-class CX services while maintaining flexibility and fair practices.Treating all parties included as equals. Nurturing a mutually beneficial relationship for our company, our employees, and most importantly our customers.Working with companies such as:CUTS Clothing, IKONICK, Joopiter, MVMT, SEEQ Supply, & more!
    View
  • Self-Employed Contractor
    Customer Experience Consultant & Advisor
    Self-Employed Contractor Mar 2021 - Present
    Los Angeles, California, United States
    Providing my expertise and knowledge to help brands attain goals and solve problems.
    View
  • Mud\Wtr
    Director Of Cx
    Mud\Wtr Nov 2020 - Mar 2021
    Los Angeles, California, United States
    I've decided to resign from my Director position at MUD\WTR to pursue my own passion project. As you may have heard, the entrepreneur path/desire is not linear. I can't perfectly explain it but recently it's manifested to the point where if I didn't take this leap of faith, I'd be unhappy for never trying. MUD\WTR was an amazing company and I came out of my experience there as a better overall person and professional. • Prior to my exit, doubled the size of the MUD CX team to ensure… Show more I've decided to resign from my Director position at MUD\WTR to pursue my own passion project. As you may have heard, the entrepreneur path/desire is not linear. I can't perfectly explain it but recently it's manifested to the point where if I didn't take this leap of faith, I'd be unhappy for never trying. MUD\WTR was an amazing company and I came out of my experience there as a better overall person and professional. • Prior to my exit, doubled the size of the MUD CX team to ensure faster response time and higher CSAT as the brand enters a hyper growth stage.• Forecasted Staffing for the CX team through 2024.• Implemented a new platform to better help monitor CSAT and coaching for each agent. Show less
    View
  • Mvmt
    Head Of Cx & Brand Protection
    Mvmt Oct 2019 - Nov 2020
    Greater Los Angeles Area
    • As department head, responsible for the global operations of 70+ CS associate across multiple sites in 2 countries.• Strategically implemented global CX outsourcing reducing departmental operational costs by 72% while improving customer CSAT from 85% to 97%.
    View
  • Mvmt Watches Inc
    Cs Department Head & Intellectual Property Rights Manager
    Mvmt Watches Inc Oct 2015 - Oct 2019
    Greater Los Angeles Area
    • Managed and trained a team of 90 plus CS agents to deliver the highest standard of customer service.• Focus on protection and exclusion of others from making, selling, and posting unauthorized MVMT products.• Co-lead the initiative for micro influencer outsourcing by helping with both training and managing.• Implemented a third-party software which helped located and eliminate over 25 times the amount of infringements in 6 months.
    View
  • New York Ice Connection
    Co-Founder
    New York Ice Connection Jun 2010 - Oct 2016
    Greater Los Angeles Area
    • Co-founded and managed my own Italian Ice food truck.• Specialized in providing services for special events such as birthday parties, school events and film and television productions.
  • Cosmic Sales Inc.
    Manager Of Operations
    Cosmic Sales Inc. Oct 2012 - Oct 2015
    Valencia Ca.
    • Managed all aspects of operations within company, as well as incoming and outgoing of all our inventory• Strategically implemented online marketplaces thereby increasing sales 75% in first year.
    View

Joseph Spallone Skills

Sales Entrepreneurship Small Business Microsoft Office Microsoft Excel Microsoft Word Leadership Microsoft Outlook Powerpoint Purchasing Android Organization Quickbooks Management Sales Management Team Management Customer Experience Customer Relationship Management Customer Service Intellectual Property Trademark Infringement

Joseph Spallone Education Details

Frequently Asked Questions about Joseph Spallone

What company does Joseph Spallone work for?

Joseph Spallone works for Co-Equal

What is Joseph Spallone's role at the current company?

Joseph Spallone's current role is Customer Experience Consultant & Advisor.

What is Joseph Spallone's email address?

Joseph Spallone's email address is jo****@****hes.com

What is Joseph Spallone's direct phone number?

Joseph Spallone's direct phone number is (888) 507*****

What schools did Joseph Spallone attend?

Joseph Spallone attended College Of The Canyons.

What skills is Joseph Spallone known for?

Joseph Spallone has skills like Sales, Entrepreneurship, Small Business, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Microsoft Outlook, Powerpoint, Purchasing, Android, Organization.

Not the Joseph Spallone you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.