Joseph Spanilo Email & Phone Number

-Developed Standard Operating Procedures around vulnerability management by working with key stakeholders to streamline communication and lower time to remediation.-Addressed vulnerabilities by reviewing alerts and security bulletins, assessing risks, and conducting remediation through patching or scripted remediation.-EDR subject matter expert - Managed deployment and updates of EDR and responded to alerts.-Crafted and deployed phishing campaigns and security awareness training for… Show more -Developed Standard Operating Procedures around vulnerability management by working with key stakeholders to streamline communication and lower time to remediation.-Addressed vulnerabilities by reviewing alerts and security bulletins, assessing risks, and conducting remediation through patching or scripted remediation.-EDR subject matter expert - Managed deployment and updates of EDR and responded to alerts.-Crafted and deployed phishing campaigns and security awareness training for clients.-Datto subject matter expert - Completed scoping, deployment, audits, and maintained Datto BCDR and Cloud Continuity backups.-Communicated risk to clients and concerning security awareness and disaster recovery solutions.-Aided the team in incident response efforts by reviewing logs and assisting in disaster recovery.-Ensured SLA obligations were met by triaging and delegating tickets.-Key stakeholder and advisory role in building a new security team.-Collaborated with subject matter experts to implement new security standards.-RMM subject matter expert - Managed OS patches, developed scripts, and resolved issues.-Worked closely with my supervisor to overhaul the Proactive Services department and define processes.-Trained in deployment of Cisco Umbrella DNS solution. Show less

-Diagnosed and resolved technical issues for desktops, servers, and peripherals for clients-Assisted in onboarding and other projects-Deployed and configured software to desktops, servers, and firewalls.-Assisted in deployment of Liongard Roar to servers and firewalls.-Deployed updates to SonicWall and VMWare appliances.

Farmington, Connecticut, United States

Bristol, Connecticut, United States

-Assisted in conversion of agency management operating software-Diagnosed and resolved technical issues for desktops and peripherals-Acted as administrator with Office 365 business, created and managed a Sharepoint website, and acted as administrator on PartnerXE management system.-Managed the organization, integrity, recovery, and destruction of both physical and digital data-Helped the organization properly implement security standards-Conducted email security awareness… Show more -Assisted in conversion of agency management operating software-Diagnosed and resolved technical issues for desktops and peripherals-Acted as administrator with Office 365 business, created and managed a Sharepoint website, and acted as administrator on PartnerXE management system.-Managed the organization, integrity, recovery, and destruction of both physical and digital data-Helped the organization properly implement security standards-Conducted email security awareness training Show less

Berlin, Connecticut, United States

Cleaned and maintained tools, machines workstations, and machine parts to maintain a clean, efficient, and safe work environment