Managed Data Science Analysts on the collection of Clinical Trial data to create simulations for supply chain inventory forecasting creating various scenarios based on trials enrollment, site shipments from depots, and type of study.Provided direction and subject matter expertise on Data integration projects related to data pipeline development and data planning intelligence for the Clinical Supply Chain group to efficiently lead business user expectations, timelines, budget, and overall efforts for value realization using both Tableau and Power BI for dashboards.• Led the worldwide corporate program rollout of the “Trial Setup and Planning” software for the clinical supply chain group including data governance, data naming conventions, and database schema. Set the Clinical Supply Chain group data program roadmap, defined KPI’s and metrics, training for users, change management, risk management, and release management for upgrades to the new system.

Taught Web & Text Data Mining using R and Orange Python and a class on Data visualization using TableauLed the Data Science Capstone class for second year graduate students enrolled in the Data Science, graduate program and taught Big Data Analytics using Hadoop, Spark, NoSQL, and Machine Learning.

Responsible for the management of Professional Services in the New York and New England region. The role also established the Services strategy and execution for the Area, to achieve revenue and expense targets in line with NTT’s overall strategy of planning, building and supporting technology solutions.Manage the Professional Services project managers and engineers to ensure maximum technical up-time and the accurate and prompt response to client operational issues. I ensure that the approved configurations are in place and work with the team to provide system commissioning and implementation as well as hardware and software support. Manage the relationship with clients, resellers, vendors, and other relevant parties to the benefit of projects and technical services. I assist with the preparation of bids and proposals to clients and work with the Sales and Solutions teams to drive business utilization of the services teamsManage team that created and utilized illustrations and visualizations of data using Tableau from SQL, Oracle, SAP, ITSM, and Salesforce databases that are easily comprehended and simplified for non-technical stakeholder audiences, communicating statistical modeling results as measures of the business’s impact. This data tracks historical Project performance and other key financial indicators. I also work with the Sales pipeline data pulled from Power BI to help the area predict upcoming projects. This helps to make sure the team is properly utilized.

Have overall ownership of and managerial responsibility for a team of Network Engineers, Project Managers and Project Coordinators at UMass Memorial Healthcare on all Infrastructure Modernization projectsfor the Epic deployment. I work directly with the Technical Engineering Leads around Network design and technical issues that occur within UMass Memorial Healthcare network environment. Lead the Project Managers coordinating the delivery of all of the UMass Memorial Healthcare infrastructure projects to ensure the successful implementation. This includes forecasting resources, scheduling cutovers, and cutover plans. I also direct the Project Managers on status reporting and present these up to the “C “ Level management at UMass Memorial Healthcare.Create changes in ServiceNow and represent them at the Change Advisory Board for the network activities being deployed. I also track the day one support, P1, and P2 incidents in ServiceNow for all Network activitiesWork with the Presales engineer to understand UMass Memorial Healthcare requirements and reviewed SOWS that generated an additional 3.5MM of Services

Manage all aspects of the delivery of EITS infrastructure for the RX Connect project ($200MM) including project scope, schedule, resources, quality, and change including both in-house resources and with contractors. Work with the Lines of Business to clearly define infrastructure service requests to include necessary business or technical requirements & specifications in order to support work efforts of the EITS teamsManage day-to-day EITS infrastructure services related to build activities and promptly address, analyze, follows-up, resolve, and document concerns and issues through complete resolution.Work with the EITS team leads to create the yearly Basis of Effort (BOE) and Levels of Effort (LOE ) for each EITS infrastructure work streams and manage the weekly variance of the LOE vs. Clarity inputs

Drove cross-functional coordination to resolve issues on programs within key US customers and government contracts and managed key global accounts for RMSI from $16MM to $3MM while creating processes replicating resolution for Global customers.Provided a single point of contact for NYPD Counterterrorism Bureau in order to update them with status and feedback details regarding projects/orders for their radiological defense network program as well as channeling Thermo Fisher functional input to NYPD. Lead Integrated Solutions program requirements and drove internal software and business processes with RMSI to ensure proper functional coordination and completion of contract specifications for all STC (Secure the Cities) Partners.Developed processes to track/organize open issues; keep current, and close, with logging for historical tracking and developed a program management review template/presentation to be used/updated at quarterly program reviews for “C” level Government executives and internal Thermo Fisher executive review.

Planned and supervised all Cisco Program activities for configuration and memory upgrade of Cisco 6509 routers at ATT head end facilities in the US. I assessed potential risks to program and margin achievability and provided the field sales organization with objective and reliable information related to engineering design, cost of labor, material and subcontractorsManaged the Solution Architects at Cisco and Cogeco in Canada to collect specific customer requirements to create the Method of Procedure (MOP) for the RFGW-10 chassis replacement for Cogeco and was the primary on-site leader for the execution team consisting of both front line delivery teams and subcontractors.Responsible for program execution of the RFGW-10 Cisco umpire Program in compliance with contractual obligations (accurate, on-time, billed, within budget & scope of contract), processes and procedures, industry installation techniques and applicable legal requirementsManaged the Process Engineering team on the design and customization of specific customer requirements for Cisco DCOM to create standard operating procedures (SOP) for AMX using the ITIL framework. This included driving program review meetings, analyzing and auditing engineering contract and standard compliance, execution issues and change requests, costs, billings, collections, and payables. Worked with Southern California Edison to create SOP’s based on ITIL v3 processes for their Cloud Services Team. I identified gaps in their current processes and made recommendations.