Joseph Starcevich Email and Phone Number

• Facilitated first large retail contract including orders more than 150 times larger than the aver-age• Converted to an all-in-house fulfillment solution transitioning from 5 packages to more than 200 packages per day• Managed inventory by trend monitoring, strategic planning, and departmental collaboration • Helped bring a new product line to market by being on the front line of fulfillment• Maintained high quality and short turnaround times for deliverables by prioritizing, following detailed procedures and providing feedback to refine processes • Optimized warehouse fulfillment by organizing consumer packaged goods • Delegated daily tasks to fulfill large orders and meet tight deadlines in the most efficient way • Oversaw performance reviews for fulfillment team to improve quality and timeliness of task completion including process auditing and clear and effective improvement plans• Set up new site as fully functioning distribution center to expand shipping and receiving operations

Hand-picked based on past successes to take over a failing store and bring it up to operational standards• Targeted population of existing customers with low engagement in a campaign that increased business to business sales by more than 100% in my first quarter managing the store• Improved product visibility, allowing me to meet the store’s weekly sales goal for the first time in 46 weeks during my first week managing this location• Created 30-day business plans outlining marketing and sales goals such as focusing on an impactful path to purchase in order to successfully exceed the weekly sales goal by 25%• Led a market blitz to gain brand exposure and earn the business of more than 20 accounts• Rebuilt sales by implementing marketing strategies, developing a sales culture, hiring quality employees, making tough employment decisions, and improving existing performance• Partnered across locations to help achieve company-wide success such as hiring strong candidates to assist other stores • Responsibilities included: training future talent, inventory management, and improved fleet safety

• Oversaw store operations with over 28 employees serving nearly 75,000 customers each year• Increased store productivity by 20% over 2 years while operating under budget and maintain-ing effective inventory procedures• Effectively managed 50 plus business to business accounts • Worked with account managers to provide the best service, growing business to business sales by more than 200% in 3 years• Developed safety programs that reduced incidents by 50% in one year• Coached two district stores to improve cleanliness, employee morale, and achieve sales goals• Spearheaded efforts to address employee performance, including conduct and behavior is-suesAdvance Auto Parts General Manager Onboarding Graduate; 2016.

Met or exceeded personal sales goals and helped store achieve and exceed target sales

Internship