Responsible for the development and execution of annual corporate budgets.Interacted and provided leadership with multiple corporate departments such as merchandising, marketing, sales support, and account-specific business analysis.Executed a balance of corporate business objectives while still meeting/exceeding customer business requirements.Responsible for identifying business opportunities, developing strategies, and executing the plan to capture the business opportunity.Developed impactful sales and marketing presentations through collaboration with various internal departments to utilize during customer meetings to achieve product sell-in.Responsible for sourcing and developing vendor relationship with clients.Maximized existing accounts by discovering areas of need that were unmet.Worked to strengthen the national accounts department by researching possible opportunities and establishing relationships with key decision-makers.

In this position, I direct sales, business development, and customer retention for national and regional accounts within the Northeast and Mid-Atlantic markets. I collaborate across the enterprise to design best-in-class solutions that align with our customers’ needs. I also identify emerging trends and consumer insights to position the company as a leader in our market. Other responsibilities include sales proposals, contract negotiations, staff training and development, and employee mentoring. Selected Deliverables:• Secured a key three-year contract that delivered substantial additional revenue each year, leading the sales cycle from value proposition and negotiations through troubleshooting after the deal was completed. • Won a major order from a key client, which included establishing the project scope of work, timeline, and deliverable schedule to meet customer requirements. • Increased YOY revenue by 20% for a major account by customizing the renewal plan to address the customer’s identified pain points and demonstrate future potential value of the contract.

When I started with the company, I managed relationships with customers within our Inside Sales division, which included developing accounts, delivering on retention goals, and assessing customer satisfaction for 30+ accounts across the Northeast. I analyzed sales data and customer needs to grow revenue and profit margins for each account. I also prepared quotes; tracked order fulfillment as a customer advocate; resolved issues; and communicated with colleagues on various projects and requests. Selected Deliverables:• Consistently met or exceeded all sales targets throughout my tenure in the role, which led to a promotion. • Identified and met with prospects to generate new business and secure key opportunities. • Leveraged CRM to assess customer behavior and sales insights, which resulted in stronger sales value of our proposals. • Partnered with Marketing on our product marketing strategy and messaging, resulting in 20% YOY growth.