Detail-oriented IT Specialist dedicated to managing and enhancing all areas of operations and promoting a positive work environment. Self-motivated individual and team player dedicated to enhancing operations by analyzing and implementing processes to reduce expenses and improve workflow. Innovative Technical Specialist with hybrid skill sets driven by intellectual integration. I recognize the challenges and bottlenecks which directly impact day to day operations as well as end users, and work collaboratively to deliver the IT infrastructure necessary to provide them with both immediate as well as long term solutions. Building trust and credibility while delivering effective solutions.System Administration/ConfigurationTechnical/Applications SupportCustomer RelationsResearch/Investigation/Analysis/Problem ResolutionChange Management Budget & Cost AdherenceProcess ImprovementCross-Functional Team LeadershipStrategic Relationship BuildingMentoring/TrainingOrganizational SkillsVendor/Resource UtilizationQuality Assurance TestingSolutions DeliveryProduct ImplementationsTraining/DocumentationCommunication
Listed skills include Technical Support, Management, Enterprise Software, Quality Assurance, and 18 others.