Manage all aspects of new and unique insurance coverage products including:- oversee quote and bind process to ensure timely delivery of insurance quotations, policies, and invoices- liaise with underwriters- develop marketing material- educate producers and clients through various means

Drive growth of Gallagher Public Sector; support organizational goals and programs; develop sales products, services and tools; lead and support Gallagher Public Sector Regional Directors

o Ensure internal pay competitive with external market through use of salary surveyso Assist with rate change projectso Coordinate annual 360 degree assessment processo Provide general Compensation analysis as needed

Design and execute organization wide health/wellness initiativesAssist in administration of benefitsReport on benefits metrics and billing

• Training and security consulting firm that provides services to various governmental public safety personnel and private sector security organizations. Responsibilities include:o Improving upon the safety and security policies at a private university by conducting and providing recommendations from a benchmarking study comparing study abroad programs from 30 public and private universitieso Evaluating emergency preparedness and security for government agencies

• Boutique consulting firm that provides anti-harassment training and leadership development to organizations, schools, and public entities. Responsibilities included:o Presenting current psychological research on teamwork and group development to a 200+ person audience at a major conference, utilizing audience survey data and participation as key talking pointso Developing marketing materials and cover letters for D&D program

• Provided consultation to a non-profit agency that provides arts programming in schools throughout the New York area. Responsibilities included:o Improving the level of collaboration and cooperation of the Programming Department by administering the Group Development Questionnaire which allowed for a better understanding of their own internal group processeso Coaching a Director level executive, which resulted in improved job satisfaction, a better working relationship with upper management, and a substantial decrease in job related stress

• Provided consultation to a marketing and PR firm having difficulty with their financial bookkeeping systems. Responsibilities included:o Assessing problems with bookkeeping system by designing and administering organizational surveyo Increasing employees’ awareness and knowledge of financial bookkeeping systems and helped correct the profitability loss due to clerical error by updating and designing training content in an eLearning format

• A business process outsourcing (BPO) firm that specializes in corporate information solutions. Responsibilities included:o Improving upon existing customer service curriculum and deliver to associate level employeeso Creating a tailored training for the Shearman and Sterling IT dept by conducting a training needs assessmento Assisting VP of HR Operations in creation of materials for rollout of new HR structureo Designing syllabus for establishment of Williams Lea NY Toastmasters Chaptero Creating and communicating the NY region training calendar to all eastern region employeeso Participating in joint effort with marketing dept. researching and improving upon the Williams Lea green initiative.

Answered phone calls from groups of participants in a leadership development program. Role players act as employees that the participants interact with helping to identify and develop their leadership style. Participants are scored and given feedback on a number of different criteria including talent retention, conflict resolution, and employee empowerment.

Maintained and worked on over 120 classroom computers and multimedia equipment. Helped train new hires through on-the-job training and small group lecture.