- Create and execute curriculum for up to 20 students aged 1-10- Maintain a healthy, safe, and harmonious learning environment - Counsel students when behavior becomes dangerous and/or disruptive- Monitor student performance and behavior and record results- Confer with parents to discuss student performance and behavior(s) - Distribute lunch and snacks at various points throughout the day - Assist with basic needs, First Aid, and hygiene skills- Transport students to and from elementary schools with facility vehicles

- A collection of poems titled Nondescript Other Such published in 2021- Theater reviews regularly published by Burgh Vivant (2023 - Present)- Poetry and prose published in P.S. It’s Poetry Anthology, That’s Where Your Heart Is Anthology, Drunk Monkeys, Defenestration, The Short Humour, The Odyssey Magazine, The Howling Press, Sampsonia Way Magazine, Verbose Magazine, Riverbed Review, minichapbooks, Rune, Cajun Mutt Press, Spillover Magazine, Dollar Store Magazine, Little Old Lady Comedy, and Rabble Review- Work read on the I Hate Poetry podcast and The Death Dialogues Project podcast- Articles published in The Rocket (Opinions), The Citizen (Sports and School/Town Meetings), Nerdable (Reviews and News), and The Voice (News and Features)- Plays (Herge, Untitled, The Alcove, and Tell-Tale Clock) produced on stage for student play festivals in 2016 and 2017

- Answered incoming calls (avg. 100/day) using an advanced multi-line system- Resolved customer questions regarding ongoing work, water issues, changes to account information, work scheduling, payments, and billing discrepancies- Recorded account details using SWIFT software and recorded payments made by check- Processed and filed printed service orders to ensure accurate records- Delivered documents to appropriate departments to enable work operations- Instituted intradepartmental and interdepartmental workflow by maintaining communication- Assisted with financial record maintenance as necessary depending on the team’s needs

- Provided behavioral and academic support to students at elementary and secondary levels including assistance for in-class coursework, workload management, bathroom breaks, and lunch/snack breaks- Implemented practices that reflected goals established by the student’s IEP- Supported teachers by preparing classroom materials, completing administrative tasks, and facilitating classroom discussions- Maintained a peaceful and pleasant classroom environment using de-escalation techniques

- Strategized employee schedules to ensure each front-end department was fully staffed - Managed a team of approximately 15-20 employees each day- Responded to employee concerns in a cordial and constructive manner- Addressed customer concerns using up-to-date knowledge of store procedures and promotions as well as interpersonal and conflict resolution skills- Processed transactions at the register and supervised self-checkout in various departments- Provided a positive shopping experience by supporting cart organization - Maintain stocked shelves and an organized backroom

- Handled cash and managed point-of-sale system management as a cashier- Stocked inventory with maximum efficiency- Resolve customer questions and complaints as needed