As an Operations Manager, I have successfully led teams of up to 75 employees in fast-paced, high-volume warehouses. I have experience in all aspects of warehouse operations, including receiving, inventory control, order fulfillment, shipping, and transportation. I have a proven track record of implementing process improvements and increasing efficiency and productivity in the warehouse. My strong leadership skills have enabled me to effectively manage staff, provide coaching and training, and foster a positive team environment.In addition to my operations management experience, I am also highly skilled in Information Technology and WMS administration. I have experience working with a variety of WMS solutions, including 3PL CENTRAL, Navision WMS, Xpedient WMS, Manhattan WMOS,Fishbowl, Amazon SellerCentral, AS400 WMS/ERP and BlueYonder. I am proficient in configuring, maintaining, and troubleshooting WMS/IT systems to improve warehouse operations and optimize inventory management. My technical skills and expertise in SQL, and SAP allow me to effectively develop and implement custom solutions to meet business requirements.I am dedicated to my life goal of make a lasting impact on the hearts and minds of everybody I come into contact with.
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Information Technology Application ManagerBolloré Jun 2023 - PresentPuteaux, Île-De-France, FrDeploy logistics systems and procedures to optimize the supply chain process, including inbound and outbound logistics, warehouse operations, and value-added services.Implement customer-centric IT Logistics solutions.Develop project plans, timelines, and budgets for logistics system development and implementation.Facilitate different aspects of project management based on priorities and needs.Manage stakeholders to monitor completion of requirements and activitiesCollaborate with cross-functional teams to identify areas for improvement and implement solutions to enhance logistics performance.Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparencyReview logistics IT enabled processes and systems for areas of improvementMaintain and improve existing logistics systems to ensure optimal performance and costeffectivenessIntroduce digitalization innovation to improve the logistics processPerform configuration and testing of business flows.Conduct User Acceptance testing with Key users and build adequate documentationAnalyze and resolve issues that arise throughout the implementation -
Operations ManagerYokohama Tire Corporation Dec 2020 - Jan 2024Santa Ana, Ca, UsMaintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results• Lead end user computing acquisition integrations into enterprise (Microsoft Configuration Manager, Microsoft security patching, antivirus solution and enterprise standards)Supervises the administrative staff including, hiring, scheduling, providing training, establishing job standards and evaluating performance• Directly planned, prepared and executed 2 warehouse management systems (WMS), Navision and Expedient WMS to accurately store, stage, ship and receive product throughout the warehouse.• Developed new Standard Operating Procedures to expedite production and effectively lower the amount of time needed to complete tasks and improve overall warehouse performance• Assisted in recruiting, hiring, training, appraising, and coaching supervisor-level team members and providing disciplinary action• Owns and oversee the warehouse function including receiving, issuing, shipping, transportation, cycle counting, and inventory control and reporting• Managing a team through hiring; conducting performance reviews; training/coaching; delegating responsibilities -
Operations ManagerA1 Solutions Oct 2018 - Nov 2020Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results• Configured and disabled operating systems enabling package tracking and scanning.• Maintained daily operation logs compiling error correction orders where needed.• Set-up, distributed, and provided technical assistance on all scanners.• Assisted in recruiting, hiring, training, appraising, and coaching supervisor-level team members and providing disciplinary action• Owns and oversee the warehouse function including receiving, issuing, shipping, transportation, cycle counting, and inventory control and reporting• Managing a team of 8-10; hiring; conducting performance reviews; training/coaching; delegating responsibilities• Sole owner and operator of company Seller Central account, providing training and coaching toemployees for FBA, FBM and B2B.• Created SOP for Amazon FBA prep requirements and took accountability for making sure all prep requirements were fulfilled according to Amazon standards.
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Operations SupervisorLineage Logistics Aug 2018 - Oct 2020Novi, Mi, UsProvided staffing evaluations and hiring recommendations, resulting in acquisition of 50 full-time customer service and retention agents.• Created staffing forecasts for site supervisors within Account Retention division.• Managed proactive and reactive customer retention teams by developing• Coached and mentored site supervisors, team leaders, and retention agents to• Assists Manager in interviewing, hiring, training associates, evaluating performance, rewarding and coaching subordinates• Managing a team of 8-10; hiring; conducting performance reviews; training/coaching; delegating responsibilities• Managing daily operations of end to end fulfilment process of receiving, put-away, picking and packing,shipping and returns handling -
Team LeadAmazon Jun 2017 - Jan 2018Seattle, Wa, UsHeightened customer service resulting in increased customer loyalty and goodwill. High volume customer service that would entail placing orders for parts for technicians,pick-ups and drop offs, tracking orders, helping with discrepancies and returns.Receiving daily inventory replenishment for products. Inbounding product into stock and stocking parts in locations.Monitored shipment of products, verified proper documentation, maintained shipment log, reported and resolved discrepancies. Processed and tracked shipments using computer systems and resolved delivery issues to ensure customer satisfaction.Focused on inventory management with monthly audits, quarterly cycle counts, researched and resolved all inventory discrepancies, to ensure accuracy.Checked daily reports.Saved money for the company by keeping accurate inventory.
Joseph Tafoya Education Details
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California State University-San BernardinoGeneral -
Granite Hills High SchoolHigh School Diploma
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Western Governors UniversityCybersecurity And Information Assurance
Frequently Asked Questions about Joseph Tafoya
What company does Joseph Tafoya work for?
Joseph Tafoya works for Bolloré
What is Joseph Tafoya's role at the current company?
Joseph Tafoya's current role is IT Operations Professional.
What schools did Joseph Tafoya attend?
Joseph Tafoya attended California State University-San Bernardino, Granite Hills High School, Western Governors University.
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