Joseph Tchen

Joseph Tchen Email and Phone Number

Looking for new opportunities
Joseph Tchen's Location
Redmond, Washington, United States, United States
About Joseph Tchen

Joseph Tchen is a Looking for new opportunities.

Joseph Tchen's Current Company Details

Looking for new opportunities
Joseph Tchen Work Experience Details
  • Nintendo @ Aston Carter
    Customer Service Representative
    Nintendo @ Aston Carter Nov 2022 - May 2023
    Redmond, Washington, United States
    Provided online connection support for gaming systems including troubleshooting hardware, connection, and account issues.Documented and forwarded consumer comments and information using internal tools
  • Aquent @ Microsoft
    Project Quality Manager
    Aquent @ Microsoft May 2019 - Oct 2020
    Bellevue, Washington, United States
    Manage the overall quality of an ongoing project with Microsoft by working directly with Engineers and vendors to develop processes and materials to improve performance.
  • Hcl @ Google
    E2_1 - Geo Visual Data Specialist Ii
    Hcl @ Google Nov 2017 - May 2019
    Fixed navigational map data using an in-house GIS softwareWorked on a large team, mentored new coworkers and guided teammates to reach production targetsPromoted to Meta Quality Control operator to ensure a high level of quality in projectsWorked in a constantly changing work environment, adapted to new quality control policies on short noticeProvided feedback and testing for experimental workflows and toolsRewrote confusing workflows to be more comprehensive and intuitiveIdentified trends in operator errors and provided mitigating solutions on a weekly basisConverted data from provider databases into actionable insights using SQL scripts, Google Sheets formulas, and internal dashboard/visualization tool sets
  • Randstad @ Google
    Visual Data Specialist Ii
    Randstad @ Google Oct 2016 - Nov 2017
    Fixed navigational map data using an in-house GIS softwareWorked on a large team, mentored new coworkers and guided teammates to reach production targetsPromoted to Meta Quality Control operator to ensure a high level of quality in projectsWorked in a constantly changing work environment, adapted to new quality control policies on short noticeProvided feedback and testing for experimental workflows and toolsRewrote confusing workflows to be more comprehensive and intuitiveIdentified trends in operator errors and provided mitigating solutions on a weekly basisConverted data from provider databases into actionable insights using SQL scripts, Google Sheets formulas, and internal dashboard/visualization tool sets
  • Randstad @ Google
    Visual Data Specialist
    Randstad @ Google Apr 2014 - Apr 2016
    View
  • Vmc
    Test Lead
    Vmc Nov 2013 - Apr 2014
    Execute Test cases as per project requirementsExtensive Hardware and Software integration testing of the Xbox 360Work with general testers to flush out and identify bugsDiagnose and troubleshoot issues found in testWrite up detailed bug reports into Team Foundation Server, Product Studio and Internal SQL DatabasesUtilize Active Directory to resolve issues with user accounts
    View

Joseph Tchen Skills

Photoshop Microsoft Office Programming Java Game Development Javascript C++ C C# 3d Studio Max Video Games

Joseph Tchen Education Details

Frequently Asked Questions about Joseph Tchen

What is Joseph Tchen's role at the current company?

Joseph Tchen's current role is Looking for new opportunities.

What schools did Joseph Tchen attend?

Joseph Tchen attended Digipen Institute Of Technology.

What skills is Joseph Tchen known for?

Joseph Tchen has skills like Photoshop, Microsoft Office, Programming, Java, Game Development, Javascript, C++, C, C#, 3d Studio Max, Video Games.

Not the Joseph Tchen you were looking for?

  • Joseph Tchen

    Joseph Tchen
    Educating The Whole Student. Supporting The Community. Creating A Sense Of Belonging.
    Seattle, Wa
    1
    seattlecountryday.org
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