REMPREX is a turnkey, end-to-end solutions provider for the intermodal and transportation industries. REMPREX currently engineers, designs, operates, and supports automation technology at more than 50 intermodal terminals and ports across North America, including Automated Gate Systems (AGS), Tire Inspection Portals (TIP™), Rail Inspection Portals, and more.As an Application Analyst with Remprex, I have been able to utilize my extensive background in customer support and information technology to provide clients with the everyday support of the critical back-end software required to run the companies automation technology solutions. This includes but is not limited to querying and maintaining multiple Microsoft SQL Servers/Database, modifying XML configuration files, maintaining/updating critical services and software and ultimately verifying/maintaining system integrity.

Upgraded Data Center to Virtual Environment, including migrating 22 physical servers into VM machines hosted on 5 blade servers all inside a Dell Blade Enclosure;Served as initial contact point for all IT Service Requests for Chicago, Miami and Atlanta offices;Responsible for managing network servers and administrating both networking and user hardware;Used Active Directory to establish and maintain all user accounts and access rights;Provided Level 1 and 2 Technical Support, including both Phone and Remote Support;

Coordinated all IT Projects and ensured that company assets were being utilized properly;Compile project status reports, coordinate project schedules and identify and resolve technical problems;Identify and analyze system requirements and define project scope and requirements;Develop training sessions designed to educate employees on various software packages;