Chief Information Officer (CIO), Information System Security Officer (ISSO), Information System Security Manager (ISSM).

Information System Security Officer (ISSO)Air Force Research Laboratory, 711 HPW, Wright Patterson AFB, OHSept 2019 – Present40 hours per weekDO-02 (GS 12-13 equivalent)• Oversee the day to day operations in the SCIF• Ensure security protocol was followed in accordance with (IAW) Joint Special Access Implementation Guide (JSIG) • Executed Risk Management Framework for classified Information System (IS) for certification and accreditations using XACTA• Performed ISSO/Cybersecurity Management IAW NIST 800-53 series and CNSS instruction No. 1253• Performed IS Cybersecurity functions for Joint Worldwide Intelligence Communications System (JWICS) and Secret Internet Protocol Router Network (SIPRnet)• Reviewed, authorized software, hardware, firmware and operating systems before introduction onto classified IS• Manages tracking mechanisms for approved downloadable digital media on SIPRnet• Implements and enforces IS security policies to include periodic testing of systems for Special Access Programs (SAP) and Sensitive Compartmented Information (SCI)• Assist Program Managers (PM) in evaluating/mitigating risk and vulnerabilities• Implemented IS security procedures and protocols for preserving confidentiality, integrity, and availability of data and the protection levels of the system• Trusted Agent for JWICS PKI• Primary COMSEC KOAA officer

Manage the hardware for the EMNS and UC2 Servers for the Air Force.

• Supported 233 customers, 300 computers.• First in AETC to accomplish Windows 10 Conversion• Experience with Fuels Management Distribution software, ALIS, and Document Management Software• Streamlined warehouse ops with networked tablets/scanners• First in AF to resolve BSOD error in March 2018• Renewed CompTia A+ and Sec+ by completeing 50 CEU’s• Recently had NACI renewed

• Managed IT requirements for entire 325 Ops Group, 5 squadrons, and other Tyndall AFB Units approx. 650 people total.• Planned projected budget for IT purchases.• Worked with Communications Squadron to ensure maximum uptime and resolve complicated base wide issues.• Maintained Information Technology certifications. CompTIA Sec+, A+, and Windows OS certs.• Provided support for Red Flag, Savannah, and primary support for Checkered Flag exercises.• Use of Remedy, DRA, ESD experience.• Provided support on SIPR including PCI3 and TAWS machines.• Revitalized a latent IT program for 412 personnel across 6 diverse organizations and 20 geographically separated facilities. • Deployed Windows 10 machines. • Supported Office 2013, GTIMS, WINPEX, and PFPS, ETOV/ETOOS.• Successfully conducted annual ITEC inventory.• Briefed leadership OG/CC, FW/CC at weekly staff meetings.• Additional duties included EMSEC, COMSEC, ITEC, Privacy Monitor, and Software License Manager.• Installed, maintained Wing/OG CC’s STE/VoSip.• Maintained TACLANE’s.• Ensured process completion with ISSM to initiate protective or corrective measures when an incident or vulnerability was discovered.

• Performed security and system administration of all lab RDT&E (Research Development Training & Education) information systems. • Ensured the RDT&E lab was in compliance with all Information Assurance (IA) policies. • Responsible for the installation, support, troubleshooting and implementation of maintenance on all RDT&E assets. • Provided user training on RDT&E systems. • Worked with the Information Assurance Officer with requirements to the Department of Defense • Information Assurance Certification and Accreditation Process (DIACAP). • Performed daily network vulnerability scans using ACAS. • Administer security patched / updates as required by Information Assurance Vulnerability Management (IAVM). • Reported compliance of the network with IAVM. • Scheduled regular backups and ensured the RDT&E data is maintained in accordance with the CDMP and with all disaster recovery plans. • Supported hardware and software procurement process. • Performed inventory of lab assets. • Collected and reported IT metrics on a monthly basis using the approved standard tool.• Worked with Security Manager on JWICS for clearance verification. • Applied appropriate DISA STIGs.• Served as the recommending authority for acquisition of new software or hardware.

• Serve as a point of contact for VTC (Video Teleconference) configuration, troubleshooting and operations support for USAFSAM (United States Air Force School of Aerospace Medicine).• Created processes and procedures for VTC (Video Teleconference) used by wing personnel, as well as trained the rest of the IT department in the configuration, use and troubleshooting of the equipment. • Support 1,000+ users in the 711th Human Performance Wing (HPW) with technical assistance and training.• Installation, configuration and troubleshooting experience with several Air Force medical systems applications. • Serve as the primary Point of Contact (POC) for any senior leadership (SES level) technical issues within the wing. • Serve as a liaison between USAFSAM/711 HPW and the base communications group. Manage and create computer and user accounts as a domain administrator using Active Directory/Net IQ DRA. • Manage and track all computer/technical equipment used in the wing. • Serve as Defense Research and Engineering Network (DREN) administrator for the wing and USAFSAM. Serve as Login Token (CAC – Common Access Card) Administrator. • Grant privileged rights to files/folders for users and groups by using Active Directory/Net IQ DRA and ESD. Manage and resolve tickets using Remedy ticket managing system.• Provide monthly status report of all issues resolved, resolution method and total number of days open. • Install, configure and troubleshoot all hardware/software used on all government Non-Classified Computer Network (NIPRnet) computer systems, both locally and remotely.• Ensured training was complete for DoD IS and PIT systems before being granted access.

• Provided customer service and cyber support for 4,500 systems and 1,500 students, faculty, and staff. • Assisted leadership with mission requirements and IT communications/information issues and supported a $21M communications budget.• Managed 33 ADPE accounts and 70 ADPE custodians.• Carried out administrative and management functions. • Performed and monitored management and procedural application of manual or automated inventory control actions. • Computed and accumulated data for use in analysis. • Assisted in the development of work standards and methodology. • Performed inventories, and ensured timely correction of discrepancies. • Prepared analysis, and evaluated reports, procedures, and policy data. Provided customer service, and technical support.• Inspected and evaluated inventory management activities. • Periodically inspected activities for compliance with policies, procedures, and directives for accuracy. • Analyzed reports and records activities, reported inefficiencies to supervisors, and recommended corrective actions to improve operations. • Evaluated supply efficiency and equipment management activities. Used management products in AIM to evaluate accounts.• Provided maintenance support activities for the Communications squadron. • Coordinated with the Communications squadron on repairable/replaceable component actions. • Controls and issues bench stock property.• Inspected conditions of property received. • Compared property with procurement specifications.• Performed shelf life inspections of stock.• Developed methods and improved procedures for storage and issuing property. • Handpicked to brief inspectors and Chancellor during the Unit Compliance Inspection (UCI)• Raised unit compliance from unsatisfactory to satisfactory in just 8 months. First time in nine years unit received a satisfactory rating.• Achieved 100% accountability of all assets for the first time in seven years.

Provide first line technical assistance in the daily use of information systems to all personnel assigned to the United States Air Force School of Aerospace Medicine and the 711th HPW at Brooks City Base Texas. Relocate, configure, upgrade, install and connect new and existing personal computers to the LAN. Installation of Air Force standard desk top configuration, custom AF software and COTS software on AF personal computers. Trouble shoot computers, monitors, printers, scanners, and perform problem-isolation procedures to detect and identify problem/cause. Input trouble calls into the Trouble Call Tracking System. Recommend closure of trouble call tickets when actions have been completed. Assist AF equipment custodians in managing customer network accounts. Manage computer equipment inventory for over 8 thousand pieces of equipment worth over 3.5 million dollars. Prepare computer equipment for DRMO turn-in, including sanitizing hard drives, and palletizing equipment. Use disk cloning equipment to restore hard drive content. Work with base equipment custodian office on all shipments, transfers, donations, or turn-ins of excess IT assets. Initiate Report of Surveys concerning lost, destroyed, or damaged IT assets. Ensure continuity of operations, and monitor systems as the organization transitions to Wright Patterson AFB Ohio.• Handpicked to manage all IT Assets and support for 5 international conferences with over 1000 attendees.• Reduced a 1.3 million dollar IT Assets loss to under 10k in one year.• Received multiple letters of appreciation and awards for excellence.